Norton blocking SP2 download ??

G

Guest

I have Automatic Updates turned ON, it is set for 03:00. My computer is
never on at this time of night. I still have not received the SP2 download,
but twice today I have received a Norton Alert High Risk ''A remote system is
trying to access your computer'' Block [recommended] click OK. I have
never seen that alert before, and was wondering if this was Windows trying to
send the update, but Norton is blocking it. My Norton Firewall is set to
customized default of High: Block everything until you allow it. Would it
be that at 03:00 Norton would allow Windows to access for auto updates but
not at any other time, so is blocking it from coming through during the day
??
Should I switch off my Norton Firewall for the time being and just use the
Windows Firewall [which is off as it conflicts with Norton]. ?

Thanks for any help.
 
H

harry

don't bother with sp2 untill the holes are fixed. and by
the way, norton or any other firewall is better than the
sp2 firewall.
 
U

Urza9814

I hear norton won't work after you upgrade to SP2, along
with a lot of other progs...if I was you I would hold off a
while on that until they get it all fixed up...but yes,
it's probably norton blocking it...sounds that way to me...
 
I

InQuisition®

I have Automatic Updates turned ON, it is set for 03:00. My computer is
never on at this time of night. I still have not received the SP2 download,
but twice today I have received a Norton Alert High Risk ''A remote system is
trying to access your computer'' Block [recommended] click OK. I have
never seen that alert before, and was wondering if this was Windows trying to
send the update, but Norton is blocking it. My Norton Firewall is set to
customized default of High: Block everything until you allow it. Would it
be that at 03:00 Norton would allow Windows to access for auto updates but
not at any other time, so is blocking it from coming through during the day
??
Should I switch off my Norton Firewall for the time being and just use the
Windows Firewall [which is off as it conflicts with Norton]. ?

Thanks for any help.


MS just doesn't send it to you.
YOUR computer has to go and get it.
and I don't think it's available yet that way.
 
N

Nigel Peters

Hi Lorena:

My understanding:

(1) if your auto-update is set for 03:00 and you're not
on, you'll not get the update. (Set the time for some time
when you're likely to be on-line)
(2) The remote computer trying to contact you is extremely
unlikely to be Microsoft.com trying to pass you the
update. Keep the firewall up.
(3) According to Microsoft.com:-
"If you have Automatic Updates turned on, you don't need
to take any further action for SP2 to be downloaded to
your computer while you are connected to the Internet.
Depending on how long and how often you are connected to
the Internet, it may take awhile before SP2 is fully
downloaded. Once SP2 is completely downloaded from the
Internet, you will be notified that it is ready to be
installed on your computer."
And also:-
"Automatic Updates is the only way to download SP2 from
Windows Update at this time. Other methods to install SP2
will be available soon."

Looks like if you want to download SP2 manually, you're in
for a wait - alternatively, stay up till 3 am!

Nigel.
 
L

Lou

You have to turn off Norton to run new windows update and
if you really want sp2 check Download updates but let me
install. I have cable (may make a difference) but after
checked Download updates, custom install I just let it sit
at the site and icon poped up on right taskbar, the
download of SP2. Although you might want to listen to
Harry I fail to see any gains with SP2 and will ghost back
to SP1 with Norton NIS.

Hope this helps.
 
L

Larry

A-men!
-----Original Message-----
don't bother with sp2 untill the holes are fixed. and by
the way, norton or any other firewall is better than the
sp2 firewall.


-----Original Message-----
I have Automatic Updates turned ON, it is set for
03:00.
My computer is
never on at this time of night. I still have not
received
the SP2 download,
but twice today I have received a Norton Alert High Risk ''A remote system is
trying to access your computer'' Block [recommended] click OK. I have
never seen that alert before, and was wondering if this was Windows trying to
send the update, but Norton is blocking it. My Norton Firewall is set to
customized default of High: Block everything until you allow it. Would it
be that at 03:00 Norton would allow Windows to access
for
auto updates but
not at any other time, so is blocking it from coming through during the day
??
Should I switch off my Norton Firewall for the time
being
and just use the
Windows Firewall [which is off as it conflicts with Norton]. ?

Thanks for any help.
.
.
 
S

SlowJet

not true.
NAV works fine.
If NAv2003 is installed after SP2 there is a SYS driver
problem. The error reporting system guiges you to screen
that say
1. Run liveupdate twice.
2. Renew your AV license.

The driver does not down load and so NAV2003 status is
questionable. (One could assume thar NAV2001-2003 would
be in the same boat.

I turned off NAV2003 auto Protect until I get a reason
and / or fix.

But NAV2003 on pre Sp2 installs are running fine after
SP2.
Nav2004 has been patches and two liveupdates will turn on
the green.
NAV2005 will release in Sept.

I am running WFW and a 3rd party with no prooblems.

SJ
-----Original Message-----
I hear norton won't work after you upgrade to SP2, along
with a lot of other progs...if I was you I would hold off a
while on that until they get it all fixed up...but yes,
it's probably norton blocking it...sounds that way to me...
-----Original Message-----
I have Automatic Updates turned ON, it is set for
03:00.
My computer is
never on at this time of night. I still have not
received
the SP2 download,
but twice today I have received a Norton Alert High Risk ''A remote system is
trying to access your computer'' Block [recommended] click OK. I have
never seen that alert before, and was wondering if this was Windows trying to
send the update, but Norton is blocking it. My Norton Firewall is set to
customized default of High: Block everything until you allow it. Would it
be that at 03:00 Norton would allow Windows to access
for
auto updates but
not at any other time, so is blocking it from coming through during the day
??
Should I switch off my Norton Firewall for the time
being
and just use the
Windows Firewall [which is off as it conflicts with Norton]. ?

Thanks for any help.
.
.
 
L

Lou

What do you recommend to use Jerry?





-----Original Message-----
SP2 is available for downloading at Microsoft downloads.

Norton software is useless.

Lorena said:
I have Automatic Updates turned ON, it is set for 03:00. My computer is
never on at this time of night. I still have not received the SP2
download,
but twice today I have received a Norton Alert High Risk ''A remote system
is
trying to access your computer'' Block [recommended] click OK. I have
never seen that alert before, and was wondering if this was Windows trying
to
send the update, but Norton is blocking it. My Norton Firewall is set to
customized default of High: Block everything until you allow it. Would
it
be that at 03:00 Norton would allow Windows to access for auto updates but
not at any other time, so is blocking it from coming through during the
day
??
Should I switch off my Norton Firewall for the time being and just use the
Windows Firewall [which is off as it conflicts with Norton]. ?

Thanks for any help.


.
 
S

SlowJet

So run Norton's Firewall.

Don't borther if,
your hardware is old.
your disk drive is old or super loaded with data and
older programs.
you don't have a GB of free space.
Your disk is not format with NTFS with a 4k or 8k cluster
size.
you have a laptop and known nothing about it.
your running a handmedown OS without the CD.
you have downloaded and updated anything on the orginal
XP install.
You are jealous of others that have life so much easier
than you. :)

But, if you are one of the other 92,000,000 users things
will work out fine.

SJ
-----Original Message-----
don't bother with sp2 untill the holes are fixed. and by
the way, norton or any other firewall is better than the
sp2 firewall.


-----Original Message-----
I have Automatic Updates turned ON, it is set for
03:00.
My computer is
never on at this time of night. I still have not
received
the SP2 download,
but twice today I have received a Norton Alert High Risk ''A remote system is
trying to access your computer'' Block [recommended] click OK. I have
never seen that alert before, and was wondering if this was Windows trying to
send the update, but Norton is blocking it. My Norton Firewall is set to
customized default of High: Block everything until you allow it. Would it
be that at 03:00 Norton would allow Windows to access
for
auto updates but
not at any other time, so is blocking it from coming through during the day
??
Should I switch off my Norton Firewall for the time
being
and just use the
Windows Firewall [which is off as it conflicts with Norton]. ?

Thanks for any help.
.
.
 
N

Nigel Peters

I'd like to know what A/V and F/W software is used at the
offices of Microsoft.com.

If none, what do their employees use at home?

And our survey said......?

Nigel

-----Original Message-----
What do you recommend to use Jerry?





-----Original Message-----
SP2 is available for downloading at Microsoft downloads.

Norton software is useless.

I have Automatic Updates turned ON, it is set for 03:00. My computer is
never on at this time of night. I still have not received the SP2
download,
but twice today I have received a Norton Alert High Risk ''A remote system
is
trying to access your computer'' Block [recommended] click OK. I have
never seen that alert before, and was wondering if
this
was Windows trying Norton
Firewall is set to
customized default of High: Block everything until you allow it. Would
it
be that at 03:00 Norton would allow Windows to access for auto updates but
not at any other time, so is blocking it from coming through during the
day
??
Should I switch off my Norton Firewall for the time being and just use the
Windows Firewall [which is off as it conflicts with Norton]. ?

Thanks for any help.


.
.
 
C

Chad Harris

Lorena and Inquisition--

Norton from 2005 back through 2003 can be made compatible with SP2. I
tested it many times, installing and uninstalling SP2 and Norton versions.
But the way Norton has chosen to make an update patch available for XP SP2
via only Norton Live Update is consumately stupid--and Norton has done its
best to weasle to people that anything they have older than a 2004 version
is "obsolete" to use their choice of words when they run an "analysis" on
their site. A lot of people at their Cupertino, California Springfield,
Orgegon, and Newport News, Virginia offices must be running around with long
noses like the Disney character Pinocchio.
http://www.amazon.com/exec/obidos/tg/detail/-/0736412131/002-0098820-7412843?v=glance

First I'd run Norton Live Update to get the Norton WMI update for SP2
installed so Norton firewall, NIS, NSW, or NAV will be compatible with SP2.

service.symantec.com/xpinfo

http://www.symantec.com/techsupp/sp2/faq.html?src=ivr_na_con


Then I'd run just one software firewall, and Norton's firewall may have more
capability than the Windows Firewall in SP2 depending on the version.
Norton will say things like you are obsolete if you don't have 2004 or that
its patch won't allow the Windows Security Center to recognize any version
older than 2002. They want to sell their 2005 versions that will be
released soon. The last box on a Norton 2005 product tells you to turn off
the Windows Firewall if you are running NPF, NIS, or the small piece of code
that Norton is putting in NAV 2005 as "a worm blocker" from their firewall.

In the first place the Windows Security Center does very little but tells
you your firewall is on and your AV is on. Hardly anyone needs it for that.
It also links you to technet or a MS security page, but your browser will do
that as well:
http://www.microsoft.com/technet/default.mspx

As far as holes, there are many many more in Windows XP RTM (out of the
box) and Windows XP SP1 out of the box. That's one of the driving reasons
for SP2.

As far as Norton compatibility, I tested from 2005 back through 2003 and
they all can work with SP2. There are two common incompatibility issues I
noticed without the WMI patch--Live Update which you don't really need
except that Norton refuses npow to deliver the SP2 patch any other way
(which is dumb of them--they are trying to twist your arm to buy a new
version)--but Beta sites are making it available if you search around, and
that Norton's/Symantec's Integrator or status screen that it puts up can
freeze and the two Norton KBs that fix that some of the time are:

Error: "LU1812: An update failed to install. A program that was part of this
update failed when it ran. This update was not applied."
http://service1.symantec.com/SUPPOR...e=english&module=LU&error=1812&build=Symantec

and this one that applies to any version (Norton has the awkward little
habit of only making a KB available for one version or year that will work
on others, but MSFT has been known to do that with MSKBs as well but not
nearly as often)

Error: "Norton Integrator could not initialize the current frame class . . .
" when opening Norton SystemWorks
http://service1.symantec.com/SUPPOR...882568040070e925?OpenDocument&src=bar_sch_nam

System Status screen displays "Refreshing" after opening Norton AntiVirus
2003

http://service1.symantec.com/SUPPOR...65256c4f000db6b7?OpenDocument&src=bar_sch_nam

For help with Windows Update or another way to download SP2 but it's larger:

What's New on Windows Update
http://www.microsoft.com/windowsxp/sp2/whatsnewforwu.mspx

How To Get Windows XP SP2
http://www.microsoft.com/athome/security/protect/windowsxp/choose.aspx

If Live Update is giving you too many problems, I'd just go on and get the
Network download here if you have broadband:
http://www.microsoft.com/downloads/...BE-3B8E-4F30-8245-9E368D3CDB5A&displaylang=en

I should note that many other antivirus and software firewall products are
not having SP2 incompatibilities at all, and they are not trying to make it
more difficult to get their updates by only delivering them in a way (Live
Update) that you may not be able to use once you download SP2 unless you get
the WMI from a source other than Symantec. This has caused a number of
people to opt to switch from Norton or Symantec whether they have home,
small business or enterprise accounts.

If there were no Windows Operating System, than Norton and Symantec would
dry up quickly. They do make Norton and Symantec for Apple Mac products,
but those don't have a lot of the world market percentage wise. As it is
now, they are looking over their big lumbering shoulders, because Microsoft
Antivirus is already starting to manufacture its prodcut.

Details of Microsoft antivirus software leak out (CNET News)

http://news.com.com/Details+of+Micr...eak+out/2100-7349_3-5287496.html?tag=nefd.top

Best,

Chad Harris
________________________________________



I have Automatic Updates turned ON, it is set for 03:00. My computer is
never on at this time of night. I still have not received the SP2 download,
but twice today I have received a Norton Alert High Risk ''A remote system
is
trying to access your computer'' Block [recommended] click OK. I have
never seen that alert before, and was wondering if this was Windows trying
to
send the update, but Norton is blocking it. My Norton Firewall is set to
customized default of High: Block everything until you allow it. Would it
be that at 03:00 Norton would allow Windows to access for auto updates but
not at any other time, so is blocking it from coming through during the day
??
Should I switch off my Norton Firewall for the time being and just use the
Windows Firewall [which is off as it conflicts with Norton]. ?

Thanks for any help.
 
G

Guest

Thanks Nigel, and all others who helped me out here.
Lorena


Nigel Peters said:
Hi Lorena:

My understanding:

(1) if your auto-update is set for 03:00 and you're not
on, you'll not get the update. (Set the time for some time
when you're likely to be on-line)
(2) The remote computer trying to contact you is extremely
unlikely to be Microsoft.com trying to pass you the
update. Keep the firewall up.
(3) According to Microsoft.com:-
"If you have Automatic Updates turned on, you don't need
to take any further action for SP2 to be downloaded to
your computer while you are connected to the Internet.
Depending on how long and how often you are connected to
the Internet, it may take awhile before SP2 is fully
downloaded. Once SP2 is completely downloaded from the
Internet, you will be notified that it is ready to be
installed on your computer."
And also:-
"Automatic Updates is the only way to download SP2 from
Windows Update at this time. Other methods to install SP2
will be available soon."

Looks like if you want to download SP2 manually, you're in
for a wait - alternatively, stay up till 3 am!

Nigel.
-----Original Message-----
I have Automatic Updates turned ON, it is set for 03:00. My computer is
never on at this time of night. I still have not received the SP2 download,
but twice today I have received a Norton Alert High Risk ''A remote system is
trying to access your computer'' Block [recommended] click OK. I have
never seen that alert before, and was wondering if this was Windows trying to
send the update, but Norton is blocking it. My Norton Firewall is set to
customized default of High: Block everything until you allow it. Would it
be that at 03:00 Norton would allow Windows to access for auto updates but
not at any other time, so is blocking it from coming through during the day
??
Should I switch off my Norton Firewall for the time being and just use the
Windows Firewall [which is off as it conflicts with Norton]. ?

Thanks for any help.
.
 
C

Chad Harris

Nigel--

I can't speak statistically, but I know a number of them that like Etrust
and CA products, and use them.
http://www.my-etrust.com/

They are often running specials. Many people like Kapersky and Trend
products, and there are a number of others that are SP2 compatible and work
just as well if not better than Norton/Symantec and are less buggy. AGV
has a free product you can try.

http://www.kaspersky.com/

http://www.trendmicro.com/en/home/us/enterprise.htm

http://free.grisoft.com/freeweb.php/doc/2/

Best,

Chad Harris

______________________________

http://antivirus.about.com/gi/dynamic/offsite.htm?site=http://www.cai.com
I'd like to know what A/V and F/W software is used at the
offices of Microsoft.com.

If none, what do their employees use at home?

And our survey said......?

Nigel

-----Original Message-----
What do you recommend to use Jerry?





-----Original Message-----
SP2 is available for downloading at Microsoft downloads.

Norton software is useless.

I have Automatic Updates turned ON, it is set for 03:00. My computer is
never on at this time of night. I still have not received the SP2
download,
but twice today I have received a Norton Alert High Risk ''A remote system
is
trying to access your computer'' Block [recommended] click OK. I have
never seen that alert before, and was wondering if
this
was Windows trying Norton
Firewall is set to
customized default of High: Block everything until you allow it. Would
it
be that at 03:00 Norton would allow Windows to access for auto updates but
not at any other time, so is blocking it from coming through during the
day
??
Should I switch off my Norton Firewall for the time being and just use the
Windows Firewall [which is off as it conflicts with Norton]. ?

Thanks for any help.


.
.
 

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