Norton AV 2004 verrouille le spooler Epson

  • Thread starter Thread starter Cactus-tv
  • Start date Start date
C

Cactus-tv

Bonjour.

J'utilise une imprimante Epson Stylus Color 600. Suite à l'achat et
l'installation de Norton Antivirus 2004 j'obtiens systématiquement le
message d'erreur suivant:

erreur durant la creation du fichier d'impression vers"" - impossible de
creer une nouvelle impression.

La désinstallation de Norton Antivirus 2004 supprime le problème. Mais j'ai
besoin de mon antivirus.. Le site web de Symantec ne présente aucune prise
de contact avec le service support (renvoi vers les FAQs uniquement... ;-( A
moins de téléphoner => 29 Euros par incident

Des suggestions pour débloquer cette situation verrouillée extrêmement
facheuse ? Cordialement, merci.


Hugo
 
Hello Hugo,

Cactus-tv said:
Bonjour.

J'utilise une imprimante Epson Stylus Color 600. Suite à l'achat et
l'installation de Norton Antivirus 2004 j'obtiens systématiquement le
message d'erreur suivant:

erreur durant la creation du fichier d'impression vers"" - impossible de
creer une nouvelle impression.

La désinstallation de Norton Antivirus 2004 supprime le problème. Mais j'ai
besoin de mon antivirus.. Le site web de Symantec ne présente aucune prise
de contact avec le service support (renvoi vers les FAQs uniquement... ;-( A
moins de téléphoner => 29 Euros par incident

Des suggestions pour débloquer cette situation verrouillée extrêmement
facheuse ? Cordialement, merci.
Click to expand...

I am by no means an expert, but, just a few thoughts if you have not already
done them. Have you tried a different anti-virus program to see if it is
only the Norton program that causes this problem? There are several free
anti-virus programs available that you could download just to test, such as
AVG. Have you tried uninstalling and reinstalling your printer? Sometimes,
this helps resolve printing problems after installing some programs. You
might also contact the Epson website to see if you need to update your
printer driver for the newer program. Just a few things that have helped
solve some similar printing issues I've had after installing some programs.
These are just a few things that helped resolve some similar printing
problems I've experienced after installing some types of programs.

My sincere apologies if I may have misunderstood any of your post, but, I am
afraid my French is not very good. <g> I'm sure there are folks here who
will be of far more help than I

Good luck. :-)
Jan :)
 
I use a Stylus Color 600 print from Epson which has been working well
I am by no means an expert, but, just a few thoughts if you have not already
done them. Have you tried a different anti-virus program to see if it is
only the Norton program that causes this problem? There are several free
anti-virus programs available that you could download just to test, such as
AVG. Have you tried uninstalling and reinstalling your printer?
Click to expand...
Yes I did but no way to make the print work again.

Sometimes,
this helps resolve printing problems after installing some programs. You
might also contact the Epson website to see if you need to update your
printer driver for the newer program.
Click to expand...
by downloading latest updated drivers from Epson web site..
Unsuccessfully.
Just a few things that have helped
solve some similar printing issues I've had after installing some programs.
These are just a few things that helped resolve some similar printing
problems I've experienced after installing some types of programs.
Click to expand...

I would like to be paid back and to take another antivirus. (Sorry for
my first thread written in french)
 
Hi Valere,
valere said:
Yes I did but no way to make the print work again.


by downloading latest updated drivers from Epson web site..
Unsuccessfully.


I would like to be paid back and to take another antivirus. (Sorry for
my first thread written in french)
Click to expand...

You and a good many others, I'd say. <g> A good firewall is also important,
and Zone Alarm has a free version that works very well.

You can get the free version here. Be sure the link is all on one line. Just
click on the Free Download of Zone Alarm, and install.
http://www.zonelabs.com/store/content/company/products/znalm/freeDownload.js
p?lid=zadb_zadown

And, if you wish, you can get the free version of the AVG anti-virus program
to try out here. I have it, and I've had very good success with it. There
are other free ones, and I am sure some of the other folks here will be
happy to recommend their favorite.
http://www.grisoft.com/us/us_dwnl_free.php

No need to apologize for the French. Just hope I didn't bungle it too much.
It's been since High School when I took French, and that was 'a few' moons
ago. ;-))

Good luck getting your printer back up and running properly.

Jan :)
 
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