Norton AV 2003 ActiveX

  • Thread starter Thread starter Jim Janusz
  • Start date Start date
J

Jim Janusz

After renewing my subscription to NAV it now will not
work. The first symptom is an ActiveX message "Your
current security settings prohibit running activex
controls on this page." The only place they are disabled
is in the restricted sites and allowing it to run does not
help. The second symptom is the real problem, NAV starts
and stays in the refresh mode forever, never allowing any
functions to run. It will run Live Update and that's all.

Norton support recommended reinstalling IE6 which I did
with no change. They keep blaming the problem on IE and
in the mean time I'm not very happy.

Has anyone seen this problem? I searched here but did not
find anything.

Jim
 
Jim Janusz said:
After renewing my subscription to NAV it now will not
work. The first symptom is an ActiveX message "Your
current security settings prohibit running activex
controls on this page." The only place they are disabled
is in the restricted sites and allowing it to run does not
help. The second symptom is the real problem, NAV starts
and stays in the refresh mode forever, never allowing any
functions to run. It will run Live Update and that's all.

Norton support recommended reinstalling IE6 which I did
with no change. They keep blaming the problem on IE and
in the mean time I'm not very happy.

Has anyone seen this problem? I searched here but did not
find anything.

Jim
Click to expand...

Norton 2002/2003 are inherently buggy - it's a fine A-V program but
are prone to issues were the simplest thing can lead to corruption of
the entire application. I run Norton 2003, a System Restore can cause
the update subscription to crash.
Try reinstalling the entire application *with* your old update subscription.
See if the reinstall brings functionality back to normal.
Try running "luall" (no quotes) from your Run > Dialog box.
"luall" is the command line for "live update" - if that does not complete
successfully, you are looking at a corrupt install.

This may not be a complete answer but hopefully will steer you in the right
direction.

HTH

--

siljaline

"Arguing with anonymous strangers on the Internet is a sucker's game
because they almost always turn out to be -- or to be indistinguishable from
-- self-righteous sixteen-year-olds possessing infinite amounts of free time."
- Neil Stephenson, _Cryptonomicon_
 
I have NIS 2003 installed and works fine until the day I
tried to download/install win98SE critical update IE6 SP1
patch 822925. With that patch installed I have the same
problem you mentioned. I have used GOBACK on my machine
to revert my drive back to prior point before putting in
the WIN update and things return back to normal. Tried
putting in the patch with NIS & AV disabled and set not to
load at startup but the results are the same. By the way
the download/install part does not cause the problem UNTIL
the computer is RESTARTED to complete the install process!
I note othersd are having problems with this patch and
still looking for an answer.

Norm
 
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