Norton AntiVirus - Am I Missing Something

  • Thread starter Thread starter Ulysses
  • Start date Start date
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Ulysses

Ok, so I run Norton AntiVirus. It finds 12 "security threats" and instructs
me to delete them. I do so, but it can only delete five of the twelve
files. Ok, so now I've still got 7 files on my computer, but Norton doesn't
offer any additional options/instruction for removing them. Real f*cking
helpful, people...

Any suggestions as to how to proceed? Am I missing something here?
 
Ok, so I run Norton AntiVirus. It finds 12 "security threats" and
instructs me to delete them. I do so, but it can only delete five
of the twelve files.
Click to expand...

I ran into something similar today. Even though NAV couldn't delete
the files, I was able to do so manually (e.g., from Windows
Explorer). There was one .DLL I couldn't delete, but I was able to
rename it, then delete it after a system reboot.

Jim
 
Ulysses said:
Ok, so I run Norton AntiVirus. It finds 12 "security threats" and
instructs me to delete them. I do so, but it can only delete five of
the twelve files. Ok, so now I've still got 7 files on my computer,
but Norton doesn't offer any additional options/instruction for
removing them. Real f*cking helpful, people...

Any suggestions as to how to proceed? Am I missing something here?
Click to expand...

Those files could not be deleted because some process (probably the virus
itself) is using it. Look for any suspicious processes and end them. Then
try deleting the left over infected files.
 
Ok, so I run Norton AntiVirus. It finds 12 "security threats" and instructs
me to delete them. I do so, but it can only delete five of the twelve
files. Ok, so now I've still got 7 files on my computer, but Norton doesn't
offer any additional options/instruction for removing them. Real f*cking
helpful, people...

Any suggestions as to how to proceed? Am I missing something here?
Click to expand...


When you got the identification, wasn't the name of the threat a link?
If not, you can always manually go to
http://www.symantec.com/avcenter/vinfodb.html
 
The said:
Those files could not be deleted because some process (probably the virus
itself) is using it. Look for any suspicious processes and end them. Then
try deleting the left over infected files.
Click to expand...
Or try deleting the dangerous files after a reboot into Safe Mode.

Roy
 
Or try deleting the dangerous files after a reboot into Safe Mode.
Click to expand...

Or run NAV in Safe Mode to start with. That way the files won't be
active. Still though, I've had Norton tell me it couldn't delete the
files... even in Safe Mode. But I had no problem deleting them manually
in Windows Explorer.
 
The Prophecy said:
Those files could not be deleted because some process (probably the virus
itself) is using it. Look for any suspicious processes and end them. Then
try deleting the left over infected files.
Click to expand...

How do you tell what constitutes a suspicious process? (I've got the same
problem as the OP, only with 26 leftover infected files)
 
Be careful this site has been hijacked.
Click to expand...

What on Earth are you talking about?

--

Jay T. Blocksom
--------------------------------
Appropriate Technology, Inc.
usenet01[at]appropriate-tech.net


"They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety."
-- Benjamin Franklin, Historical Review of Pennsylvania, 1759.

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