NORTON ANTI-VIRUS REINSTALL

  • Thread starter Thread starter Don
  • Start date Start date
D

Don

Some how I lost my Norton's virus program and I have the
disc to re-install, however it won't. It says it's
installing but all it does is show an hour glass spinning,
likes it is installing, but after several minutes it's
obvious nothing is being done.

Thank you in advance for your help, suggestions, advise.

Don
 
Check the symantec support area. There is a paper on using the registry
removal tool (probably on your CD-Rom) to completely remove it, then you can
reinstall it.
 
Some how I lost my Norton's virus program and I have the
disc to re-install, however it won't. It says it's
installing but all it does is show an hour glass spinning,
likes it is installing, but after several minutes it's
obvious nothing is being done.

Thank you in advance for your help, suggestions, advise.

Don
Click to expand...

How many is "several" miniutes? 5 or 10 with no movement, may be normal.
30+, you have a problem.

As always, shut down an many programs as you can during an install
(especilly any antivirus, firewall or disk monitoring tools).
With the troublesome ones, try safe mode.

A clean boot can help, too. (sometimes)
 
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