Normal Mode

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I have went to Safe Mode to remove a trojan Horse and now I can't get back
to Normal Mode
Any Ideas?
 
Ron said:
I have went to Safe Mode to remove a trojan Horse and now I can't get back
to Normal Mode
Any Ideas?
Click to expand...


Simply reboot the computer.


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Bruce Chambers

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Ron said:
I have went to Safe Mode to remove a trojan Horse and now I can't get
back to Normal Mode
Any Ideas?
Click to expand...

Did you get to Safe Mode by changing the options in the System
Configuration Utility (msconfig)? If so, run msconfig and uncheck the
Safe Boot.

Normally (if you got into Safe Mode by the usual method of hitting F8)
when you reboot you should just go into Regular Mode.

So you will need to post back with a better description of what you did,
are doing, and what happens - including the exact text of any error
messages. It would also be useful to know why you needed to go into
Safe Mode in the first place.

Malke
 
The reason I went into Safe Mode (by hitting F8) is that I had a trojan horse
virus and Norton could not find it. I was advise to go into Safe Mode and
rerun Norton. I did this Norton picked it up and it is now Quarentined. I've
rebooted and I can't get back into normal mode,PC keeps coming back into safe
mode. I've rebooted aprox half a douzon time now and the same keeps
reoccuring . I don't get any message the PC just reboots in Safe Mode.
 
Ron said:
The reason I went into Safe Mode (by hitting F8) is that I had a
trojan horse
virus and Norton could not find it. I was advise to go into Safe Mode
and
rerun Norton. I did this Norton picked it up and it is now
Quarentined. I've rebooted and I can't get back into normal mode,PC
keeps coming back into safe mode. I've rebooted aprox half a douzon
time now and the same keeps reoccuring . I don't get any message the
PC just reboots in Safe Mode.
Click to expand...

Look in Event Viewer to see if there are clues as to what is failing:
Start>Run>eventvwr.msc [enter]

Your computer is probably still not clean and system files may have been
damaged. I would first make sure the machine is really clean by running
either Sysclean or Multi_AV plus Ewido. Here are instructions:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Once you know the machine is truly clean, if you still can't get into
Normal Mode you can try running the System File Checker:
Start>Run>sfc /scannow [enter]

If that doesn't help - and it is not uncommon for viruses and malware to
damage system files - you can try a Repair Install:
http://www.michaelstevenstech.com/XPrepairinstall.htm

If the procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a professional
computer repair shop (not your local version of BigStoreUSA).

Malke
 
goto START --> RUN

type MSCONFIG hit Enter

Make sure the NORMAL option is selected, the goto the BOOT.INI tab in
MSCONFIG and if checked, uncheck the '/SAFEBOOT' option



--
"There are no shortcuts to a job well done"


Malke said:
Ron said:
The reason I went into Safe Mode (by hitting F8) is that I had a
trojan horse
virus and Norton could not find it. I was advise to go into Safe Mode
and
rerun Norton. I did this Norton picked it up and it is now
Quarentined. I've rebooted and I can't get back into normal mode,PC
keeps coming back into safe mode. I've rebooted aprox half a douzon
time now and the same keeps reoccuring . I don't get any message the
PC just reboots in Safe Mode.
Click to expand...

Look in Event Viewer to see if there are clues as to what is failing:
Start>Run>eventvwr.msc [enter]

Your computer is probably still not clean and system files may have been
damaged. I would first make sure the machine is really clean by running
either Sysclean or Multi_AV plus Ewido. Here are instructions:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Once you know the machine is truly clean, if you still can't get into
Normal Mode you can try running the System File Checker:
Start>Run>sfc /scannow [enter]

If that doesn't help - and it is not uncommon for viruses and malware to
damage system files - you can try a Repair Install:
http://www.michaelstevenstech.com/XPrepairinstall.htm

If the procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a professional
computer repair shop (not your local version of BigStoreUSA).

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
Click to expand...
 
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