Normal.dot "forgets" my customizations!

  • Thread starter Thread starter David Bondy
  • Start date Start date
D

David Bondy

I really hope someone can help me here! I want to customize my word
environment.

This is what I do:

1) Tools > Customize > Commands

2) Drag required items to my icon bar (example "close" and "envelopes
and mailings")

3) Click "Close" (having checked that "Save In" says "Normal"

Everything is fine until I close and restart word when it is back to
where I started. I have done this over and over again but it never
works! It used to work fine in Word XP and earlier versions.

I even tried opening normal.dot, repeating the same procedure and
saving but it is still the same.

Why is my copy of Word "forgetting" my customizations?

Can anyone help???

Thanks,

-- Dave
 
David,

Open a document. Make your customizations. Try Shift+File>SaveAll

Close Word and reopen. If the customizations have stuck then I would
say your problem is the Adobe 7.0 Addin.
 
Regardless of the cause, I would recommend storing your customizations in a
global template other than normal.dot. See
http://addbalance.com/word/movetotemplate.htm for step-by-step instructions
on moving / sharing / copying / backing-up customizations including
AutoText, AutoCorrect, keyboard assignments, toolbars, macros, etc.

Your problem is almost certainly the Adobe Acrobat 7.0 Add-In which is
poorly written (as usual).
--

Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://www.mvps.org/word which is awesome!
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This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.
 
My grateful thanks to all who replied! File > Save All has certainly fixed
it and I am sure that it must have been the Adobe 7 installation which
screwed it up!

You have no idea how frustrating this has been and I am so glad I found this
group!

Thanks again!
-- Dave
 
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