My pleasure Kristen.
Enjoy those games now!
--
Cheers, Windows XP MVP Shell / User
Jimmy S.
http://mvp.support.microsoft.com
Visit my MSN Zone.com and Gaming Help Site:
http://mvps.org/nibblesnbits
MS Games Help and Support Center:
http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
| Thank you SOOOO much! I went through your steps and it worked. And it turned
| out at the end that the resolution my screen was on was too high and I
| lowered it to 800x600 and then the game magically played (after completing
| all of the other steps as well). So thank you. I would've never figured all
| of that stuff out on my own. I really appreciate it.
|
| "Jimmy S." wrote:
|
| > Hi Kristen,
| >
| > |I installed both Roller Coaster Tycoon 2 and Scrabble and when I launch it
| > | the opening game screen shows with sound for a split second, then an warning
| > | message pops up so quickly you can't read it and then the whole thing just
| > | goes back to my desktop. The icon for the game is still sitting in the
| > | toolbar, but regardless of how many times I open it up, it won't play.
| > | Please HELP!!!
| >
| > Updating video card drivers can solve most gaming issues. Here's some
| > simple abc's to always keep in mind. a. Shut off download accelerators,
| > firewalls and antivirus programs when downloading or installing updates;
| > b. Check for game patches:
www.avault.com/pcrl/patches_list.asp?letter=a
| > c. Make sure you meet the game's minimum video and system requirements.
| >
| > Before you update your drivers, I recommend that you update DirectX
| > from:
http://www.microsoft.com/windows/directx/default.aspx
| >
| > Here are the steps I recommend you use to update your driver:
| >
| > 1. To identify the make and model of your card, right click your
| > Desktop, choose Properties / Settings / Advanced / Adapter.
| >
| > 2. Download the latest video driver for your card online, using
| >
http://mvps.org/nibblesnbits/Video.html#drivers
| > to find the website to download from. I also have advanced
| > video driver and direct X troubleshooting steps on that page.
| >
| > 3. Save the .exe driver (or extract the zip file) to a folder
| > in My Documents named after the driver version number.
| >
| > 4. Restart the computer in Safe Mode by pressing the F8 key
| > about once every second as it's rebooting to pick Safe Mode.
| >
| > 5. Click Start / (settings) Control Panel / System / Hardware
| > Device Manager / expand +Display Adapters / right click on
| > the adapter, pick "Uninstall", and click No if asked to reboot.
| >
| > 6. Use Control Panel / Add-Remove programs to uninstall the
| > previous driver (exe)software which may have been installed.
| >
| > 7. Restart the computer in Safe Mode by pressing the F8 key
| > about once every second as it's rebooting to pick Safe Mode.
| >
| > 8. If the driver is NOT a (.exe)program file, GO TO step 11.
| >
| > 9. When Windows prompts you to install the video adapter, click
| > "Cancel" and Double click the driver program to begin installation.
| > * Even if not prompted, doubleclick the driver and install it.
| >
| > 10. After you reboot, go to Control Panel / Display / Settings and
| > choose 32 bit Color Quality, and 800x600 or higher Resolution.
| > That's it! Scroll down to the Troubleshooter if you have problems.
| >
| > 11. When Windows prompts you to install the video adapter, click
| > "Install from a list or specific location", click the "Browse" button,
| > browse to the My documents folder where you saved the driver,
| > and finally click on one of the driver files to begin installation.
| >
| > ** If you are not prompted, or if the driver was updated automatically:
| > Click Start / (settings) Control Panel / System / Hardware Device Manager
| > expand +Display Adapters / right click on the adapter, pick "Update Driver"
| > to start the Update Wizard, choose the "Install from a list..." option:
| > Browse to My Documents\ folder with the driver in it
| > Click OK and click Next to begin the update.
| >
| > 12. After you reboot, go to Control Panel / Display / Settings and
| > choose 32 bit Color Quality, and 800x600 or higher Resolution.
| > That's it! Try the advice in the Troubleshooter if you have problems.
| >
| > TROUBLESHOOTING:
| >
| > Test your drivers using DXDiag: Click Start / Run / type: DXDIAG
| > Click the "Test" buttons in the Display, Sound, Music & Network Tabs;
| > If any of the Display options are Disabled and you cannot Enable them,
| > your most likely solution would be to update your Chipset Drivers as per
| > my website:
http://mvps.org/nibblesnbits/Video.html#v11
| >
| > Your program might not support dual monitors, or "dual head" video cards
| > You can disable the extra video output in your display properties control
| > panel. Click Start>Settings>Control Panel>Display>Settings>Advanced.
| >
| > Along with your Video card, Sound Cards, Motherboard Chipsets,
| > and Video Monitors may also require updated drivers. Even your
| > motherboard's BIOS may need to be updated for compatibility with
| > your Video card. These steps are listed at:
http://NibblesNbitsVideo.tk
| >
| > Perhaps the old Video drivers did not completely uninstall. If that's the
| > case, use these utility to completely uninstall the drivers and go to step
| > 7:
| > nvidia:
http://content.guru3d.com/index.php?page=detonatorrip&menu=0
| > or for all cards including nvidia use:
http://www.driverheaven.net/cleaner/
| >
| > The latest video drivers sometime don't work with a particular game.
| > (Check the Video suggestions in the readme.txt file in your game folder/CD)
| > If there's no suggestions, try an older (WHQL) driver, and/or if you still
| > experience problems try a Beta driver, or even an Omega driver instead:
| >
| > BETA Drivers:
http://download.guru3d.com/
| > OMEGA Drivers:
http://www.omegacorner.com/
| >
| > There you have it, if you have any questions feel free to post them!
| >
| > --
| > Cheers, Windows XP MVP Shell / User
| > Jimmy S.
http://mvp.support.microsoft.com
| >
| > Game FAQs:
http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
| > Visit my Zone.com / Gaming Helpsite:
http://nibblesnbits.tk or Call /
| > Contact
| > MS Support at:
http://support.microsoft.com/default.aspx?scid=sz;en-us;top
| > My advice is donated "AS IS" without warranty; nor do I confer any rights.
| > _________________________________________________________
| >
| >
| >
