non receipt of fax

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Guest

I have FAX in HP PavilionXP with a Lucent Modem, and SBC DSL Modem Is it
possible that there is a conflict here that keeps me from receiving faxes? I
can send faxes.
 
Frustrated Mightily said:
I have FAX in HP PavilionXP with a Lucent Modem, and SBC DSL Modem Is it
possible that there is a conflict here that keeps me from receiving faxes? I
can send faxes.
 
There probably isn't any conflict between the two devices. Norton's
Internet Security system can cause Fax problems, so there is a possibility
that McAfee could as well. The most common cause for this sort of error is
a Fax modem that isn't on the Windows XP Hardware Compatibility List:

Windows XP Hardware Compatibility
http://www.microsoft.com/whdc/hcl/default.mspx

Or that one that doesn't have the latest drivers installed.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-DTS -- WA7BGX
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