Non plug & play device : (!) Serial

  • Thread starter Thread starter TVeblen
  • Start date Start date
T

TVeblen

This shows up in Device Manager when "Show Hidden Devices" is checked. It
has the (!) next to it. Does anyone know what this device is?
I'm guessing it is for a serial port - which my P6T does not have, which
would explain the symptom. Am I correct?
I know I can uninstall it and "Found New Hardware" will probably not even
come up. But I'd like to know what it is exactly before I remove it. I'm
concerned that it might be a serial printer driver that might be needed for
some printer emulation software like PrimoPDF.
 
TVeblen said:
This shows up in Device Manager when "Show Hidden Devices" is checked. It
has the (!) next to it. Does anyone know what this device is?
I'm guessing it is for a serial port - which my P6T does not have, which
would explain the symptom. Am I correct?
I know I can uninstall it and "Found New Hardware" will probably not even
come up. But I'd like to know what it is exactly before I remove it. I'm
concerned that it might be a serial printer driver that might be needed for
some printer emulation software like PrimoPDF.

Does the hidden device have properties ? Does it have a "Hardware ID" ?
Can you use Everest Home Edition, to get a listing of hardware devices,
and figure it out from there ?

http://majorgeeks.com/download4181.html

http://pciids.sourceforge.net/pci.ids

With Asus, in some cases, installing a seemingly unrelated item
from the motherboard CD, then uninstalling it, can leave behind a
driver for an unknown device like that. Sometimes, the device is
there as a means of supporting overclocking from Windows. It is
possible for them to create ACPI objects, for later access from
the Windows side, and that could show up as an unknown.

"Real" hardware devices on a bus, might have a VEN and DEV to
identify them. For "faked" hardware, sometimes they use an ACPI
object and PNP ID. So hardware may be identified in more than one
way.

You can check the forums here, and see if someone figured it out.

http://vip.asus.com/forum/topic.aspx?board_id=1&model=P6T&SLanguage=en-us

Paul
 
Paul said:
Does the hidden device have properties ? Does it have a "Hardware ID" ?
Can you use Everest Home Edition, to get a listing of hardware devices,
and figure it out from there ?

http://majorgeeks.com/download4181.html

http://pciids.sourceforge.net/pci.ids

With Asus, in some cases, installing a seemingly unrelated item
from the motherboard CD, then uninstalling it, can leave behind a
driver for an unknown device like that. Sometimes, the device is
there as a means of supporting overclocking from Windows. It is
possible for them to create ACPI objects, for later access from
the Windows side, and that could show up as an unknown.

"Real" hardware devices on a bus, might have a VEN and DEV to
identify them. For "faked" hardware, sometimes they use an ACPI
object and PNP ID. So hardware may be identified in more than one
way.

You can check the forums here, and see if someone figured it out.

http://vip.asus.com/forum/topic.aspx?board_id=1&model=P6T&SLanguage=en-us

Paul

Thanks Paul
The device is named SERIAL
GENERAL TAB: "This device is not present, is not working properly, or does
not have it's drivers intalled (Code 24)"
DRIVER TAB: Service Name: Serial > Display Name : Serial > Status : Stopped
Startup : Automatic > Driver Details : \System32\Drivers\serial.sys
DETAILS: Root\Legacy_Serial\0000
 
TVeblen said:
This shows up in Device Manager when "Show Hidden Devices" is
checked. It has the (!) next to it. Does anyone know what this
device is?
I'm guessing it is for a serial port - which my P6T does not have,
which would explain the symptom. Am I correct?
I know I can uninstall it and "Found New Hardware" will probably
not even come up. But I'd like to know what it is exactly before I
remove it. I'm concerned that it might be a serial printer driver
that might be needed for some printer emulation software like
PrimoPDF.

I have that too with my ASUS P6T SE which like yours has no serial
port on the motherboard. However when I list the properties I get
this message:

"This device is not present, is not working properly, or does not
have all its drivers installed. (Code 24)"


Device ID: ROOT\LEGACY_SERIAL\0000
No hardware ID.

Charlie
 
Charlie said:
I have that too with my ASUS P6T SE which like yours has no serial port on
the motherboard. However when I list the properties I get this message:

"This device is not present, is not working properly, or does not have all
its drivers installed. (Code 24)"


Device ID: ROOT\LEGACY_SERIAL\0000
No hardware ID.

Charlie

Do you just leave it alone? No harm - no foul?
 
TVeblen said:
Thanks Paul
The device is named SERIAL
GENERAL TAB: "This device is not present, is not working properly, or does
not have it's drivers intalled (Code 24)"
DRIVER TAB: Service Name: Serial > Display Name : Serial > Status : Stopped
DETAILS: Root\Legacy_Serial\0000

"You may see a device that is named "Serial" in Device Manager on a
legacy-free computer that is running Windows XP or Windows Server 2003"

http://support.microsoft.com/kb/894625

Paul
 
TVeblen said:
Do you just leave it alone? No harm - no foul?

Well, until I read your post I didn't even know it was there. I
have a communication multi-port card in a slot. Two serial ports and
one parallel port. When I installed it the device manager showed
the serial ports as COM3 and COM4 and I wondered about that. I have
not used the serial ports yet but I will need them in the future (I
use a serial port to transfer data from old computers).

So what I'm trying to say is: if everything works right then I'll
leave it alone (if it ain't broke don't fix it) but if I have
trouble with using the ports on the card then I would consider
deleting the strange !serial entry and re-installing the multi-port
card.

Charlie
 
Charlie said:
Well, until I read your post I didn't even know it was there. I have a
communication multi-port card in a slot. Two serial ports and one parallel
port. When I installed it the device manager showed the serial ports as
COM3 and COM4 and I wondered about that. I have not used the serial ports
yet but I will need them in the future (I use a serial port to transfer
data from old computers).

So what I'm trying to say is: if everything works right then I'll leave it
alone (if it ain't broke don't fix it) but if I have trouble with using
the ports on the card then I would consider deleting the strange !serial
entry and re-installing the multi-port card.

Charlie

I'm glad we could help each other. Thanks Charlie
 
Back
Top