J
John Price
I have a computer that has had XP installed on it for over one year with no
problems.
A few days ago it exhibited an error message "Initiated by NT
Authority/System - Remote Call Service terminated unexpectedly" in 60
seconds it rebooted the computer.
The process repeated itself whenever the computer was rebooted.
I found news messages that others had had this experience when a certain
virus was active in 2003 and concluded that somehow I had been infected.
The Microsoft letters on the subject have not yielded anything that
worked.( http://support.microsoft.com/kb/893086 for example)
After a few attempts to correct the situation, I decided to do reinstall XP
and did a clean install, allowing the installer to format the C drive.
I installed all the security updates including the SP1 and the automatic
update routines. Then I let automatic install 25 security updates
preparatory to installing SP2. The computer and windows worked normally.
I allowed SP2 to install automatically.
Upon reboot, a message popped up "Checkpoint Scheduler: Task Scheduler is
not running."
There is no taskbar, but icons on the desktop remain and are functional.
I am working with Microsoft but nothing they have suggested has changed
anything.
I have tried the procedure all over again and get the same result, including
using sp2 update from a CD instead of downloading.
My alternative seems so far to be to run without sp2.
Has anyone had a similar experience or a solution?
There is plenty of space on the C drive and all my data is stored on
separate physical drives. This is a 1.8mHz AMD processor and an Asus board.
problems.
A few days ago it exhibited an error message "Initiated by NT
Authority/System - Remote Call Service terminated unexpectedly" in 60
seconds it rebooted the computer.
The process repeated itself whenever the computer was rebooted.
I found news messages that others had had this experience when a certain
virus was active in 2003 and concluded that somehow I had been infected.
The Microsoft letters on the subject have not yielded anything that
worked.( http://support.microsoft.com/kb/893086 for example)
After a few attempts to correct the situation, I decided to do reinstall XP
and did a clean install, allowing the installer to format the C drive.
I installed all the security updates including the SP1 and the automatic
update routines. Then I let automatic install 25 security updates
preparatory to installing SP2. The computer and windows worked normally.
I allowed SP2 to install automatically.
Upon reboot, a message popped up "Checkpoint Scheduler: Task Scheduler is
not running."
There is no taskbar, but icons on the desktop remain and are functional.
I am working with Microsoft but nothing they have suggested has changed
anything.
I have tried the procedure all over again and get the same result, including
using sp2 update from a CD instead of downloading.
My alternative seems so far to be to run without sp2.
Has anyone had a similar experience or a solution?
There is plenty of space on the C drive and all my data is stored on
separate physical drives. This is a 1.8mHz AMD processor and an Asus board.