NO SOUND

  • Thread starter Thread starter tracythejambo
  • Start date Start date
T

tracythejambo

Hi i wonder if you can help me i know nothing very much about pc's. I cannot
get speakers to work, technical guy gave me a download ut i keep getting
message "VIA AC97 audio chipset is not enabled please enale it first on the
bios. Can someody help me but try not to be too technical lol

Thanks
 
tracythejambo said:
Hi i wonder if you can help me i know nothing very much about pc's. I
cannot
get speakers to work, technical guy gave me a download ut i keep getting
message "VIA AC97 audio chipset is not enabled please enale it first on
the
bios. Can someody help me but try not to be too technical lol

Thanks
Click to expand...


Accessing the bios depends on what motherboard you have. When you first
turn on your pc immediately look for a message that says something like "to
access the bios press (a certain key)". You'll need to press that key
before windows starts. Once your in the bios menu
you'll have to explore around to find the settings to enable your sound.
After you change the settings make sure you save the changes and exit.
I'm sorry that I can't be of much more help but different bios's have
different type menus.
 
tracythejambo said:
Hi i wonder if you can help me i know nothing very much about pc's. I cannot
get speakers to work, technical guy gave me a download ut i keep getting
message "VIA AC97 audio chipset is not enabled please enale it first on the
bios. Can someody help me but try not to be too technical lol

Thanks
Click to expand...

What kind of computer is it ?
Is it a home built computer ?
Do you know the motherboard type ?

This program will tell you the motherboard. Install it
then start the program (cpuz.exe). Click the tab at
the top that says "Mainboard" and it will tell you
some stuff.

http://www.cpuid.com/download/cpu-z-140.zip

This is an example of what the CPUZ window looks like:

http://www.cpuid.com/reviews/PL-P4N/cpuz.gif

Paul
 
HI Paul,

Thanks for your help, it is a Legend QDI Advance-10E?B/F. Anything else you
need to know.

Cheers
 
Hi I am trying to find out which type motherboard is thanks for your reply.
Hi i wonder if you can help me i know nothing very much about pc's. I
cannot
Click to expand...
[quoted text clipped - 4 lines]
Thanks
Click to expand...

Accessing the bios depends on what motherboard you have. When you first
turn on your pc immediately look for a message that says something like "to
access the bios press (a certain key)". You'll need to press that key
before windows starts. Once your in the bios menu
you'll have to explore around to find the settings to enable your sound.
After you change the settings make sure you save the changes and exit.
I'm sorry that I can't be of much more help but different bios's have
different type menus.
Click to expand...
 
tracythejambo said:
HI Paul,

Thanks for your help, it is a Legend QDI Advance-10E?B/F. Anything else you
need to know.

Cheers
Click to expand...


The QDI Advance 10E is here:
http://web.archive.org/web/20030328031203/www.qdi.nl/download/A10E.htm

And I also found it here:
http://www.qdigrp.com/qdisite/eng/products/Advance10E.htm

Picture:
http://www.qdigrp.com/qdisite/eng/products/images/A10E.jpg

Manual:
http://www.qdigrp.com/qdisite/driver/Advance10E.ZIP

OK. You press the Delete key to enter the BIOS. In
the Advanced Chipset Features, there is an entry
"Onchip Sound" [Auto]. If it is [Disabled], then
change it to [Auto]. Save the changes and exit.

Note that the board has an AMR slot, and the AMR slot is
for Audio/Modem Riser. The AMR can use the AC'97 interface
on the Southbridge, rather than the audio codec which is
soldered to the motherboard. If the AMR slot is empty, you
need to set some jumpers, to make the onboard audio CODEC work.

Unzip the Advance10E.ZIP file to find two documents (chapters).
The A10E-1.pdf has jumper information. PDF page 23 mentions
J4, and J4 should be disabled (install the jumper), if the
AMR slot is not being used. On PDF page 28, there are three
headers, and these are located near the Southbridge. JAC1 is
not used on this motherboard (it is used on the 10F board).
It looks like JMC1 1-2 should be jumpered, and JMC2 1-2 should
be jumpered. In the diagram, pin 1 is on the end of the header
marked in the manual with a black band (i.e. on the left end
of each header).

Those are my best guesses as to how the jumpers should be
configured. If you want to change the jumpers, I would turn
off the computer and unplug it, before working inside the
computer.

For your reference, this is the AC'97 spec. PDF page 21 has a
diagram of how multiple CODECs get connected on a motherboard.
My suspicion is that some of the jumpers described above,
have something to do with routing BITCLK and perhaps SDATA_IN.
But I'm no AMR expert. Perhaps someone else understands how
this stuff used to work.

AC'97 spec.
ftp://download.intel.com/support/motherboards/desktop/sb/ac97_r23.pdf

You can check the BIOS setting, before or after you verify the
jumpers. It doesn't matter which order you do them in. Once the
jumpers are configured properly, the software should be able to
"see" that a CODEC is present, and then your software installer
should work.

If you are curious, the manual for the 10B & 10F is here.
Apparently, the 10F has no AC'97 CODEC soldered on the motherboard.

http://www.qdigrp.com/qdisite/driver/manual/eng/A10BA10F.zip

My best guess,
Paul
 
Paul,

When do i press the delete key to access bios?

HI Paul,

Thanks for your help, it is a Legend QDI Advance-10E?B/F. Anything else you
need to know.

Cheers
Click to expand...

The QDI Advance 10E is here:
http://web.archive.org/web/20030328031203/www.qdi.nl/download/A10E.htm

And I also found it here:
http://www.qdigrp.com/qdisite/eng/products/Advance10E.htm

Picture:
http://www.qdigrp.com/qdisite/eng/products/images/A10E.jpg

Manual:
http://www.qdigrp.com/qdisite/driver/Advance10E.ZIP

OK. You press the Delete key to enter the BIOS. In
the Advanced Chipset Features, there is an entry
"Onchip Sound" [Auto]. If it is [Disabled], then
change it to [Auto]. Save the changes and exit.

Note that the board has an AMR slot, and the AMR slot is
for Audio/Modem Riser. The AMR can use the AC'97 interface
on the Southbridge, rather than the audio codec which is
soldered to the motherboard. If the AMR slot is empty, you
need to set some jumpers, to make the onboard audio CODEC work.

Unzip the Advance10E.ZIP file to find two documents (chapters).
The A10E-1.pdf has jumper information. PDF page 23 mentions
J4, and J4 should be disabled (install the jumper), if the
AMR slot is not being used. On PDF page 28, there are three
headers, and these are located near the Southbridge. JAC1 is
not used on this motherboard (it is used on the 10F board).
It looks like JMC1 1-2 should be jumpered, and JMC2 1-2 should
be jumpered. In the diagram, pin 1 is on the end of the header
marked in the manual with a black band (i.e. on the left end
of each header).

Those are my best guesses as to how the jumpers should be
configured. If you want to change the jumpers, I would turn
off the computer and unplug it, before working inside the
computer.

For your reference, this is the AC'97 spec. PDF page 21 has a
diagram of how multiple CODECs get connected on a motherboard.
My suspicion is that some of the jumpers described above,
have something to do with routing BITCLK and perhaps SDATA_IN.
But I'm no AMR expert. Perhaps someone else understands how
this stuff used to work.

AC'97 spec.
ftp://download.intel.com/support/motherboards/desktop/sb/ac97_r23.pdf

You can check the BIOS setting, before or after you verify the
jumpers. It doesn't matter which order you do them in. Once the
jumpers are configured properly, the software should be able to
"see" that a CODEC is present, and then your software installer
should work.

If you are curious, the manual for the 10B & 10F is here.
Apparently, the 10F has no AC'97 CODEC soldered on the motherboard.

http://www.qdigrp.com/qdisite/driver/manual/eng/A10BA10F.zip

My best guess,
Paul
Hi i wonder if you can help me i know nothing very much about pc's. I cannot
get speakers to work, technical guy gave me a download ut i keep getting [quoted text clipped - 18 lines]

Paul
Click to expand...
Click to expand...
Click to expand...
 
tracythejambo via HWKB.com said:
Paul,

When do i press the delete key to access bios?
Click to expand...

Turn off the computer. Leave the monitor on. Press the button to start the
computer. As soon as you see anything appear on the (black) screen, press
and hold the Delete key.
 
tracythejambo said:
Sorry i being a pain lol. It is now asking me for a password?????
Click to expand...

One option is to clear the CMOS. Look in A10E-1.pdf on page 27.
You need to unplug the computer first. Then, move the JCC jumper
from 2-3, to 1-2 for a few seconds. Then move the jumper back
from 1-2, to the 2-3 position again. This is supposed to drain
the CMOS retaining voltage, and the CMOS should forget all its
settings. When the jumper is back in the 2-3 position again,
you can plug in the computer and turn it on. Now, when you
press the Delete key, the password prompt should be gone.
(This is true, unless you are using the Recovery feature
described in the second volume of the manual.)

Note that "clearing the CMOS" has a side effect. Yes, it
will clear the User and Supervisor password. But it will also
clear all the settings. If you have not written the settings down,
it could take some amount of trial and error to restore the settings.
But with a password blocking your progress, I don't see much in
the way of options. (I suppose not using the AC'97 sound on your
motherboard is an option. You could always plug in a sound card.
I use a $7 PCI sound card on my computer, so they don't have to be
expensive.)

Also, I hope you read both volumes of the manual. There is a
recovery feature described in the second manual. The RecoveryEasy
feature sets the password to a default value of "qdiqdi".
(See A10E-2.pdf page 22.) So try "qdiqdi" as a password value
first, and see what happens. The recovery feature involves
the hard drive, and apparently the password the BIOS is using
for the recovery procedure, is stored on the hard drive (page 30).
You could also try "QDI" as a password value.

When the CMOS battery on my old computer died, I realized at
that point, that I hadn't written down the CMOS settings. It
took me a few minutes to figure out how to set the boot order
again. So if you do decide to clear the CMOS, using the JCC
jumper, you could create more problems for yourself, than
you will solve. And remember to unplug the computer, *before*
you touch the JCC jumper!

Good luck,
Paul
 
tracythejambo via HWKB.com said:
Sorry i being a pain lol. It is now asking me for a password?????
Click to expand...
I must assume you mean that in order to enter the BIOS you need to enter a
password. If so, then whomever set up your computer must have set up
password protection. It seems to me that you must now contact that person
(or company) and get the password in order to make changes to the BIOS.
Maybe someone here will have a better suggestion.
I feel the need to warn you that mucking around in a computer's BIOS should
not be undertaken by anyone that does not have a certain level of comfort
and knowledge in setting up computers. You can do some pretty ugly damage
with a single errant keystroke. Know when to ask for professional help.
 
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