No sound

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SAM

i have a new compaq presario with windows vista home premium and i am
experiencing problems with realtek HD audio

My sound is enabled in the BIOS start up...
The only time i hear the sound ... which plays for about a minute is
after the system goes into sleep mode
and awakens and i then recieve a message ...a jack has been
unplugged...a jack has been plugged

i will really appreciate your help

THANKS
 
SAM said:
i have a new compaq presario with windows vista home premium and i am
experiencing problems with realtek HD audio

My sound is enabled in the BIOS start up...
The only time i hear the sound ... which plays for about a minute is
after the system goes into sleep mode
and awakens and i then recieve a message ...a jack has been
unplugged...a jack has been plugged

i will really appreciate your help

THANKS
Click to expand...

I have a Sony Vaio VGN-FE45G/W and if I use the sleep mode, the sound is
often lost after coming out of "sleep". So, AVOID using the sleep mode!
Microsoft has published a fix for this KB929685, but when I try and install
it, I get a message that says: "The update does not apply to your system". I
did use the correct version (32 bit) of KB929685:

http://support.microsoft.com/kb/929685/

So I'm not sure why my no audio with Vista problem shouldn't respond to
KB929685?

Anyway, I tried doing this:

Control Panel: System: Device Manager: Sound video and game controllers:
expand and right click on high definition audio device: then uninstall the
driver. Then put the computer to sleep and power up again and the driver is
reinstalled. This worked OK, but then since that time, if I use the sleep
mode again, the sound is sometimes lost again. So I went through the
uninstall procedure again, and went in and out of sleep, and it still didn't
bring the sound back. GRRRR... but after a couple of complete power downs
and reboots, the sound did reappear! So this uninstallation trick doesn't
always work and persistence is needed!

Uninstalling and reinstalling drivers is often the first step in solving
lack of sound (and other) problems, but my post may not work for your
problem.
 
Can you help me about my soundCard my motherboard is ASUS P4V800D-X series
including the soundCArd SOUNDMAX AD1888 codec any software for vista
ultimate OS Plz!!! help me about this matter THANK YOU and GOD BLESS!!
 
i have a newcompaqpresario with windows vista home premium and i am
experiencing problems with realtek HD audio

My sound is enabled in the BIOS start up...
The only time i hear the sound ... which plays for about a minute is
after the system goes intosleepmode
and awakens and i then recieve a message ...a jack has been
unplugged...a jack has been plugged

i will really appreciate your help

THANKS
Click to expand...

Dear SAM,

I want to give you the following info:
I have a Compaq Presario SR1918, with realtek HD audio and Windows XP
(not Vista).
There is a problem with the audio output and the Headphones output:
After powering on the PC, the loudspeaker (connected to the rear panel
Audio output) works properly
Then, if you connect a Headphone on the front panel Headphone output,
the Headphone works properly, and no sound go to the loudspeaker (it
seems to be normal).
BUT, after this, if you disconnect the Headphones, the sound does not
go back to the loudspeaker !!!!
The sound seems to always go to the Headphones jack (because you can
ear it if you reconnect the Headphone).
I tried many parameters in the "Realtek configuration Audio HD" tools,
without being able to get back the sound to the loudspeaker !
The only way I found is to restart the PC (it's a pity in 2007...)

So, take care of your Headphone jack status, because the displayed
warning "a jack has been plugged" is similar to the one I get during
these actions....

Just try to insert/extract a jack in all your audio output jack, in
case the internal switch is defective.

good luck
 
Jack K said:
I have a Sony Vaio VGN-FE45G/W and if I use the sleep mode, the sound is
often lost after coming out of "sleep". So, AVOID using the sleep mode!
Microsoft has published a fix for this KB929685, but when I try and install
it, I get a message that says: "The update does not apply to your system". I
did use the correct version (32 bit) of KB929685:

http://support.microsoft.com/kb/929685/

So I'm not sure why my no audio with Vista problem shouldn't respond to
KB929685?

Anyway, I tried doing this:

Control Panel: System: Device Manager: Sound video and game controllers:
expand and right click on high definition audio device: then uninstall the
driver. Then put the computer to sleep and power up again and the driver is
reinstalled. This worked OK, but then since that time, if I use the sleep
mode again, the sound is sometimes lost again. So I went through the
uninstall procedure again, and went in and out of sleep, and it still didn't
bring the sound back. GRRRR... but after a couple of complete power downs
and reboots, the sound did reappear! So this uninstallation trick doesn't
always work and persistence is needed!

Uninstalling and reinstalling drivers is often the first step in solving
lack of sound (and other) problems, but my post may not work for your
problem.
Click to expand...
 
manilaboyph said:
Can you help me about my soundCard my motherboard is ASUS P4V800D-X series
including the soundCArd SOUNDMAX AD1888 codec any software for vista
ultimate OS Plz!!! help me about this matter THANK YOU and GOD BLESS!!





I have a HP Pavilion DV 6000 which worked perfectly with XP.
Click to expand...
After having installed the Vista upgrade, the internal loudspeakers quit
working. Conexant audio... Same happened to a friend of mine using a Dell
Notebook. Tried everything so far. Presume it is a Vista problem. Anything
new?
PS earphone jack and SPDIF work perfectly.
 
I have the same on my HP Pavilion DV1760BR. Neither the Realtek driver has
solved the problem. Any other suggestion?
 
I have the same problem with my Pavilion DV1760BR. I have tried to install a
sound drive from HP site and from Windows Update, there is an icon and at
Control Panel the message is that the driver is OK, but I have no sound. HP
Technical Suport said that it can be a phisical failure. Does anyone have a
similar situation?

Thank you!
 
Right click on the Speaker icon in the Notification Area of the Taskbar and
select Playback Devices. Right click in the Playback Devices window and check
both "Show Disabled Devices" and "Show Disconnected Devices" Select Speakers
and press the Set Default button. Use the Configure and Properties button to set
up your speakers. Use the Sounds tab to confirm you have sound.

Also, in the Notification Area, right click on the RED speaker icon and select
Sound Manager, click the Device advanced settings link in the upper right corner
and make your selections. Go through all the tabs and set up your sound and
input selections.
 
Cal Bear '66,

I've been looking through tons of posts for a couple of weeks now trying to
find a solution for my sound problem. Yours have been among the most useful
posts for things to try.

I have 3 Problems

Problem 1: Most .wav sounds are barely audible if at all with volume turned
up to 100% (specs and details below). Yes I've pushed all available volume
sliders up to 100%.

Problem 2: WMP11 does not recognize midi files as music and won't list them
with my other music - there do not appear to be any codecs available for this
on the Windows Media forum - how can I get them to be listed in the music
part of my library?

Problem 3: A few times I have seen where you refer to two different Speaker
Icons in the "notification area of the Taskbar" - are you talking about the
System Tray area? The reason I ask is that I only ever see the one Speaker
Icon - I never ever see a "red" Speaker Icon. Could I be missing some
critical software element which could be a factor in my problems or am I just
not looking in the right spot for this icon?

--on to problem 1, the big issue--

For the record and comparison purposes for all monitoring these discussions,
here are my specs and my attempts at resolution for Problem 1 (Most .wav
sounds are barely audible if at all with volume turned up to 100%):

Mine is a new laptop (rather than an upgrade). A precious few sounds come
through loud and clear, but virtually all of the default Windows sound scheme
sounds are barely audible. Sometimes movie clips are audible at about 50%,
sometimes not audible at all. Some CDs audible at about 50%. System start
up music audible but clipped and choppy.

Op System: Windows Vista(TM) Home Premium
Manufacturer: Sony Electronics, Inc.
Model: VAIO VGN-CR120E
Processor: Intel(R) Core(TM)2 Duo CPU
T7100 @ 1.80GHz 1.80 GHz
Memory (RAM): 2038 MB (1.99 GB RAM)
Mobile Intel(R) 965 Express Chipset Family
System Type: 32-bit Operating System

Realtek High Definition Audio
Driver Provider: Realtek Semiconductor Corp.
Driver Date: 3/26/2007
Driver Version: 6.01.5391
Digital Signer: microsoft windows hardware compatibility publisher

and I have updated the RealTek driver
Updated configuration:

8/19/2007 Applied 1.72
Driver Date: 8/10/2007
Driver Version: 6.0.1.5464

After this upgrade, I went back in to WMP-11 and in organizing the Library,
I realized some very interesting things:


The .wav sounds that tend NOT to be audible are the ones installed on this
Vista 32-bit machine, however they become barely audible at about 70% now
instead of 100%. The .wav sounds I pulled over from my previous XP ARE
LOUDER (though not as loud and clear as they were on that XP - probably the
internal speakers on this machine vs the ones on that one), and they are the
same file names as the soft one but with an earlier file date. The .wav
sounds that I pulled over originally on one of my Win95 (yes 95) machines ARE
LOUDEST OF ALL. I sure wish I had ALL of the system sounds from those
older machines, but alas I do not - only about 10 of them.

After that update, CDs (wma) are playing as loudly and clearly as these
speakers allow now, but video clips are still unpredictable - while IN WMP if
they are in my library, they play - if I'm on the internet, they are either
all or nothing (video with no sound, or video with full sound).

Were these newer system .wavs meant to be played back on the 64-bit Vistas?
Would that
cause mine and other people's problems on the 32-bit Vistas? When I was
looking for a Vista codec for the midi files, I didn't see any "free" Vista
codecs at all and only 2 that had to be purchased but neither had anything to
do with any of my problems. Am I looking for these in the wrong place?

I'll close now


=====================================================
 
The latest version of the Realtek HD Audio drivers is 1.73:

http://www.realtek.com.tw/downloads...=3&GetDown=false#High Definition Audio Codecs

Problem 2: Sorry, I do not use the WMP library at all, so I can't help you
there. I can't seem to find a list of file types that WMP will monitor. It does
seem logical that it would support midi files though. You don't need any 3rd
party codecs to play midi files.

If you have the Realtek HD Audio driver installed correctly, you should have a
red speaker icon in the Notification Area (System Tray). Click the left pointing
arrow to see if it is hidden.

If I were you, I would FIRST UNINSTALL the Realtek item in Device Manager
(*****check the box to delete driver files*****), uninstall the Realtek Driver
item in Control Panel (Classic view) > Programs and Features (Windows will
install generic HD audio drivers -- ignore)

REBOOT

Install ver. 1.73 of the Realtek drivers. (First right click and press the
Unblock button, Apply and OK.)

REBOOT

Hopefully, now you will have the red speaker icon, (right click and select Sound
Manager) and your audio performance should improve.

Please post back the results.
 
Thanks for your quick reply.

Well unfortunately for me, I did update the RealTek drivers the way you
specified there, so that's not the issue. I really do not have a red speaker
in the System Tray and I don't have any icons hidden. What does the red
speaker icon launch? Can I launch it through any other means?

As for the midi issue, I realize I was misleading in my post. WMP DOES play
the midi files I have, but it simply refuses to organize them in the Library
as "Music" - it puts them under "Other" so when I'm viewing my Music Library,
they are not there. It won't let me move them and it refuses to recognize
the file type as music. According to one of the Windows Help files, midi is
not listed as one of its default types. While it doesn't address midi per
se, it recommends downloading codecs for other audio file types and even
gave a link - but that is the link I followed which had virtually nothing
whatsoever for Vista.

What media player do you use and which version of Vista do you have?

I'm 100% sure that the "too soft" wav files issue is a problem with the wav
files themselves - I have isolated quite a few "pre Vista" wav files that I
have and they play LOUD and CLEAR. In case others are following this
issue... Now, do you know if there is a way to download a new set of
Windows System files somewhere in the Microsoft universe?

Thanks again
 
Strange that you don't have the red Realtek HD Audio Manager icon in the
Notification Area. It is also added to Control Panel (Classic view).

I use Windows Media Player on Vista Ultimate, but I do not use the library so I
have no idea what functionality it provides.

I notice a great variation in the loudness of .wav files from various sources,
but the Vista native .wav file are not objectionably soft for me.
 
I found one file associated with the red speaker icon (RtHDVCpl.exe) and it
exists both in my folder where I downloaded the codec as well as in the
\windows folder where the installation of the updated driver placed it.
However, there is no mention of the RT HD Audio Manager anywhere in my
Control Panel, Sys Tray, installed Programs, or anywhere. Is it possible
that module only exists for folks running Vista 64-bit? Likewise, on the
sound level issue, is it possible the Vista native .wav files are only
objectionable for folks running Vista 32-bit? I noticed elsewhere that
someone else running 32-bit did not have the red speaker.

Do you know? Or can you point me in a direction to find out? I can't find
anything on RealTek's site or in Microsoft's Knowledge Base.

Thanks a lot
 
I am running both x86 Vista Ultimate and x64 Vista Business.

No problems or differences on either.

Do a COMPLETE uninstall (Device Manager ***check box to delete driver files***
AND Programs and Features).

REBOOT

Install new drivers

REBOOT
 
Thanks Cal Bear. I actually had a typo in my specs way up there - I have
1.73 installed and I did do a full uninstall and reinstall. But I'll be sure
to continue doing it that way on each subsequent update.

One final request if you don't mind and then I'll "wav" bye bye:

You said you are running both the 32-bit and 64-bit versions of Vista - is
this on one machine and if so do they share one set of native Vista .wav
files? Would you mind comparing the Modified Dates and Bit Rates for those
against my list below?

And if they are on two different machines OR if they use different sets of
..wav files, would you mind comparing each set against my list?

Mine are
5 Speech related .wavs 11/2/2006 8:34AM at 1411kbps
37 system sound .wavs 10/19/2006 9:11PM at 1411kbps
1 wmapro .wav 9/26/2006 9:36PM at 2822kbps
1 system sound .wav 9/18/2006 5:45PM at 352kbps
2 other sound .wavs 9/18/2006 5:32PM at 1536kbps

I surely would appreciate this. Thanks again.
 
gullette said:
Cal Bear '66,

I've been looking through tons of posts for a couple of weeks now trying to
find a solution for my sound problem. Yours have been among the most useful
posts for things to try.

I have 3 Problems

Problem 1: Most .wav sounds are barely audible if at all with volume turned
up to 100% (specs and details below). Yes I've pushed all available volume
sliders up to 100%.

Problem 2: WMP11 does not recognize midi files as music and won't list them
with my other music - there do not appear to be any codecs available for this
on the Windows Media forum - how can I get them to be listed in the music
part of my library?

Problem 3: A few times I have seen where you refer to two different Speaker
Icons in the "notification area of the Taskbar" - are you talking about the
System Tray area? The reason I ask is that I only ever see the one Speaker
Icon - I never ever see a "red" Speaker Icon. Could I be missing some
critical software element which could be a factor in my problems or am I just
not looking in the right spot for this icon?

--on to problem 1, the big issue--

For the record and comparison purposes for all monitoring these discussions,
here are my specs and my attempts at resolution for Problem 1 (Most .wav
sounds are barely audible if at all with volume turned up to 100%):

Mine is a new laptop (rather than an upgrade). A precious few sounds come
through loud and clear, but virtually all of the default Windows sound scheme
sounds are barely audible. Sometimes movie clips are audible at about 50%,
sometimes not audible at all. Some CDs audible at about 50%. System start
up music audible but clipped and choppy.

Op System: Windows Vista(TM) Home Premium
Manufacturer: Sony Electronics, Inc.
Model: VAIO VGN-CR120E
Processor: Intel(R) Core(TM)2 Duo CPU
T7100 @ 1.80GHz 1.80 GHz
Memory (RAM): 2038 MB (1.99 GB RAM)
Mobile Intel(R) 965 Express Chipset Family
System Type: 32-bit Operating System

Realtek High Definition Audio
Driver Provider: Realtek Semiconductor Corp.
Driver Date: 3/26/2007
Driver Version: 6.01.5391
Digital Signer: microsoft windows hardware compatibility publisher

and I have updated the RealTek driver
Updated configuration:

8/19/2007 Applied 1.72
Driver Date: 8/10/2007
Driver Version: 6.0.1.5464

After this upgrade, I went back in to WMP-11 and in organizing the Library,
I realized some very interesting things:


The .wav sounds that tend NOT to be audible are the ones installed on this
Vista 32-bit machine, however they become barely audible at about 70% now
instead of 100%. The .wav sounds I pulled over from my previous XP ARE
LOUDER (though not as loud and clear as they were on that XP - probably the
internal speakers on this machine vs the ones on that one), and they are the
same file names as the soft one but with an earlier file date. The .wav
sounds that I pulled over originally on one of my Win95 (yes 95) machines ARE
LOUDEST OF ALL. I sure wish I had ALL of the system sounds from those
older machines, but alas I do not - only about 10 of them.

After that update, CDs (wma) are playing as loudly and clearly as these
speakers allow now, but video clips are still unpredictable - while IN WMP if
they are in my library, they play - if I'm on the internet, they are either
all or nothing (video with no sound, or video with full sound).

Were these newer system .wavs meant to be played back on the 64-bit Vistas?
Would that
cause mine and other people's problems on the 32-bit Vistas? When I was
looking for a Vista codec for the midi files, I didn't see any "free" Vista
codecs at all and only 2 that had to be purchased but neither had anything to
do with any of my problems. Am I looking for these in the wrong place?

I'll close now


=====================================================
Click to expand...


I have been looking for a solution for my audio problems for two days
straight. I left my computer on (Windows Vista) overnight. Forgot about it
and my kids had gotten a hold of it. So when I was trying to get my sound
back by going thru the control panel: etc., etc.,etc., I didn't even realize
they had disable my speakers.

Thanks alot, now I have my computer back the way it should be and no more
forgetting to shut her down. I believe the kids didn't know how to get it
back on.

Thank You, Thank You, Thank You,
aab SallyB
 
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