'misskitty' wrote:
| I've lost sound on my computer. I've checked settings and they seem to be
| fine. I have restored my computer to a previous date and that did not
| correct the problem. Am not sure what else to try.
|
| It seemed to happen after an update from McAfee but am not able to get
help
| from their site. I have no way of knowing if that had anything to do with
it
| but I lost the sound immediately after that.
_____
Click on 'Control Panel' in the start menu.
Double click on 'Sounds and Audio Devices'.
In the 'Volume' tab, make sure the 'Mute' box is NOT checked.
Move the 'Device volume' slider all the way to the right.
Click on the 'Sounds' tab.
In the middle of the 'Sounds' tab display is a list of 'Program events'.
Click on 'Asterisk'.
Near the bottom right hand corner of the 'Sounds' tab display is a button
with a black triangle pointing to the right.
Click on the button; you should hear a sound. The triangle should
change to a square for a second or so.
If you hear no sound, but the triangle changes to a square for a second
or so, the problem is one of the following
1. the connection between audio out on your computer and the
speakers
2. no power to the speakers
3. defective speakers.
If you cannot click on the button because it is 'grayed out' or if it
does not change to a black square for a second or so, the problem is with
the software that allows the audio hardware inside your computer to work
with Windows XP and application programs.
If you get no sound from the above, turn up the volume on your speakers to
full. Do you hear a faint hiss or hum? If so, that likely means the
speakers are working.
Please post again after trying the above, and include details about your
computer system, including manufacturer and whether or not you can get ANY
sound from your system (playing a CD for example.)
It is unlikely that an update from McAfee could be the cause of the problem,
but...
At any rate, after getting more information, and checking the connections,
and still no sound the next step would be to check for problems with the
audio driver with 'Device Manager'.
Phil Weldon
| I've lost sound on my computer. I've checked settings and they seem to be
| fine. I have restored my computer to a previous date and that did not
| correct the problem. Am not sure what else to try.
|
| It seemed to happen after an update from McAfee but am not able to get
help
| from their site. I have no way of knowing if that had anything to do with
it
| but I lost the sound immediately after that.
|
| I would appreciate any help anyone could give.
|
| Thanks so much.
