bonnieduyyek wrote:-
bonnieduyyek;3213989 Wrote: -
i just got this used pc it has windows media on it that leads me to
believe it had sound. i checked device manager. it is all good,
checked
volume controls thats good. tryed speakers from my other computer
they
work but not on this pc. so can someone help me troubleshoot my sound
please thanks in advance! my email is (e-mail address removed)-
it does have a clean install of windows i bought this from a used
computer store. and i went tru driver update in device manager it
said
they are up to date. on the back it had a model # i looked it up and
this is what i got
PATRIOT BK630E
p.s. this pc looks like a vcr. not a tower. hope this helps.
-
You should follow Malke's advice and run Belarc or equivalent.
That will return the enumeration information for the motherboard.
A tool I like, is Lavalys Everest, and the free version is here.
EVEREST Free Edition 2.20
http://www.majorgeeks.com/download4181.html
Now, if you were to install that, run it, then look in
Devices
CI_Devices, you're going to see...
Field Value
Device Description C-Media CMI8738/C3DX Audio Device
The reason I'm guessing that, is I found a match for your product
here. The motherboard may be Amptron (or ECS). With some of these
boards, they're made under contract by one company, and branded
by another. At least the form factor (PCBOOK) looks close. I
even see a CMedia chip near the mustard colored game port connector.
http://tinyurl.com/6cjyol
The archive didn't take a snapshot of the drivers, which is
unfortunate.
The 8738 on your board, is used both for sound and also (somehow)
to run a modem. A separate PCTel driver helps with running the
modem. So it would have been better, to get the drivers from
Amptron, if they'd been saved.
Normally, I'd direct you to the CMedia web site, but the Creative
company (of SoundBlaster fame) has pulled a "patent troll", buying
a company and the rights to some technology, which has forced CMedia
to remove all the drivers from their site. So you don't even have
the convenience of going to the source, to get a driver. There are
still drivers around, but you're going to have to search for them.
(No drivers - it would be a miracle if drivers came back to this site)
http://www.cmedia.com.tw/?q=en/driver_tmp
The nearest equivalent on the ECS site, isn't recent enough. (Line
manually wrapped. Make one line in a text editor.)
http://tinyurl.com/5ve6m5
detailid=221&DetailName=Driver&DetailDesc=BKS630%20%20(V1.5)&CategoryID=4&MenuID=91&LanID=4
This is the ECS download. It is for Win2K, and I downloaded it, just
so I could compare INF files.
http://tinyurl.com/6y2oa8
On the Asus site, this is a CMI8738 driver for A7V333 motherboard.
This driver package is labeled as WinXP, and is a slightly later
version.
http://tinyurl.com/6f7jco
or go here to the Audio link
http://tinyurl.com/39h2te
To see whether the driver is a candidate or not, you can check
the Subsystem value in Everest, and compare to the numbers in
the INF file. For example, this is the data for my CMI8738 from
Everest (meaning my card is rather generic).
Device ID 13F6-0111
Subsystem ID 13F6-0111
The Device and Subsystem have to match an entry in CMAUDIO.INF.
If it didn't match, that would suggest some other driver would
be needed.
I have a CMI8738 plugged into my current computer (because the
HDAudio is not working), and I had to use a Hercules driver CD
that I had for another CMI8738 based card, to get it to work.
And the installation wasn't completely happy (the installer
complained a bit). But the sound works just fine (even EAX
in games). I used the old CD, because I didn't want to
search for candidates
One of the annoyances of the CMedia driver, is it doesn't have
a nice installer. So there won't be an Add/Remove entry for it.
In previous tries, I haven't been able to completely remove
the driver. I used Autoruns to try to remove Mixer.exe, but
it still seems to come back.
Maybe you'll find a better match somewhere.
Good luck (with the experiments),
Paul
