no sound on computer

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi,

I recently had to have the CPU replaced on my new computer and ever since no
sound has played on it. Any ideas how to get the sound back? Probably really
simple but I know nothing about computers!!

Thanks
 
The said:
Hi,

I recently had to have the CPU replaced on my new computer and ever
since no sound has played on it. Any ideas how to get the sound back?
Probably really simple but I know nothing about computers!!
Click to expand...

I'm guessing that you had more than the CPU (which means only the
processor) replaced on your computer. But I can't be more precise about
what you had done because you've told us nothing. Look at your invoice
and see what the shop did and post back with that information. Or call
up the shop and ask them about what they did and why there is no sound.

If you want sound you need 1) a sound card - either separate or onboard;
2) drivers for that sound device.

Never get drivers from Windows Update. Get them from:

1. The device mftr.'s website; OR
2. The motherboard mftr.'s website if hardware is onboard; OR
3. The OEM's website for your specific machine if you have an OEM
computer (HP, Dell, Sony, etc.).

Read the installation instructions on the website where you get the
drivers.

To find out what hardware is in your computer:

1. Read any documentation you got when you bought the computer.
2. If the computer is OEM, go to the OEM's website for your specific
model machine and look at the specs (you'll be there to get the drivers
anyway)
3. Download, install and run a free system inventory program like Belarc
Advisor. The older Aida32 is good for this, too.

http://www.belarc.com/free_download.html - Belarc Advisor
http://www.aumha.org/free.htm - Aida32 (hosted on Jim Eshelman's site)

Malke
 
Make sure the mute button isn't checked on the volume control panel, for
starters.

If this is an external speaker, make sure that the green mini-plug is
connected to the green jack at the back of the computer.

You can also check the device manager to make sure that Windows still
knows about the sound device.
 
I've checked the invoice and it just says replaced cpu sempron 2600. It had
to go back because it would switch on but not load up. The sound worked
before. I'll try to get the drivers as you suggested.

Thanks
 
The speakers are plugged in and the light is on. The sound doesn't work
through the monitor either. No idea about the device manager - typical woman!!
 
The said:
The speakers are plugged in and the light is on. The sound doesn't
work through the monitor either. No idea about the device manager -
typical woman!!
Click to expand...

Well, I'm a woman and I know where the Device Manager is. ;-)

Apparently you did just have the CPU (processor) replaced. Call the shop
and tell them you now have no sound and ask them what they did.

Malke
 
Thanks Malke!

Malke said:
Well, I'm a woman and I know where the Device Manager is. ;-)

Apparently you did just have the CPU (processor) replaced. Call the shop
and tell them you now have no sound and ask them what they did.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
Click to expand...
 
The Beckster said:
Hi,

I recently had to have the CPU replaced on my new computer and ever since no
sound has played on it. Any ideas how to get the sound back? Probably really
simple but I know nothing about computers!!

Thanks
Click to expand...

First check to be sure you have the speakers plugged into the speaker jack
rather than the mic jack.

Also check to see if the audio was set to "mute" then uncheck it if muted
 
If you still have the same hard drive, it's unlikely you've lost the
driver for your sound card.

Just right-click My Computer (on desktop) and click Manage, you will
then be able to click Device Manager. If you expand "Sound, video..."
you will see your sound device and can do a properties on it to see if
it is working.

Is the green mini plug on an expansion card or part of the motherboard?
 
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