no sound after windows updates & wormblaster

[Guest]

I am running a compaq presario 5000t desktop w/ windows xp home edition, ati all in wonder radeon video/sound card and factory installed sound blaster live card. I recently installed DSL and promptly got the wormblaster virus. I was behind in my windows xp and norton updates, so I updated and ran the worm removal downloads on both sites. The virus is gone . My problem now is this--I have no sound what so ever. I can't get sound from my cd player, dvd, aol, I can't even get a sound testing in control panel. I have NO device conflicts, my volume is ok, nothing is muted, and I have reinstalled my ATI drivers from the installation disk and reinstalled windows multimedia. My ATI card is working just fine so I know it is not a hardware issue. I am going nuts!!! Anyone out there with some help??

 

[Taurarian]

Right click my Computer and select Manage
Under Services and Applications select Services
Scroll down to Windows Audio and make sure it is set to AUTOMATIC

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q307918
HOW TO: Resources for Troubleshooting Sound Problems in Windows XP

I am running a compaq presario 5000t desktop w/ windows xp home edition, ati

all in wonder radeon video/sound card and factory installed sound blaster live
card. I recently installed DSL and promptly got the wormblaster virus. I was
behind in my windows xp and norton updates, so I updated and ran the worm
removal downloads on both sites. The virus is gone . My problem now is this--I
have no sound what so ever. I can't get sound from my cd player, dvd, aol, I
can't even get a sound testing in control panel. I have NO device conflicts, my
volume is ok, nothing is muted, and I have reinstalled my ATI drivers from the
installation disk and reinstalled windows multimedia. My ATI card is working
just fine so I know it is not a hardware issue. I am going nuts!!! Anyone out
there with some help??

 

[Guest]

I checked Windows audio and it IS listed as automatic. When I checked the properties for Windows Audio, under "Dependencies" tab Plug & play and remote call procedure are listed as items that Windows audio is dependent upon. Since I had the wormblaster and that affected the RPC, would I need to recheck to make sure that RPC is working properly or would that have been fixed with the downloads to clear out the worm?