Run the DirectX diagnostics as Windows Media Player is very dependent on
DirectX:
Click Start, click Run, and then type dxdiag.
Click OK.
In the DirectX Diagnostic Tool, click the Display tab.
Now click Test DirectDraw.
After the DirectDraw tests are complete, click Test Direct3D.
If the system cannot pass the DirectDraw and Direct3D tests, it usually
indicates a problem with the display drivers. Normal playback of content in
Windows Media Player will not be possible.
After the display tests are complete, click the Sound tab, and then click
Test DirectSound.
If the system cannot pass the DirectSound tests, it usually indicates a
problem with the sound card drivers. Normal playback of content in Windows
Media Player will not be possible.
Obtain updated, WinXP compatible display adapter drivers for the system.
Obtain updated, WinXP compatible sound card drivers for the system.