A
aries
I am concerned because I have not received a response from my inquiry. I had
even reported it through the microsoft product support section, for which a
number was displayed as confirmation, but no email response has been received.
Thanks so much... Until this incident I have been VERY PLEASED with
Microsoft support. Now I am suspecting a virus or something intercepting my
requests because I can't imagine that Microsoft would not respond to my
concerns...
Unless I get some kind of response the only thing I can do is speculate 1.
That Microsoft policies have changed regarding customer support or 2. That
there is some kind of interference.
It looks like the Microsoft reporting webpage for security issues has been
having a problem for some time. See this link:
https://support.microsoft.com/oas/d...gion&wf=Workflow&x=11&y=11&st=1&wfxredirect=1
These were the issues which prompted my initial concerns:
When I started working one night last week after reviving it from
hibernation, I noticed that the network icon had a red x on it. I could not
right click because the system was so busy with something. After a while the
icon disappeared altogether, although I am now connected.
Also, I noticed when I went to save a MSword 2003 document earlier today,
when I clicked "save as" it opened up the OFFICE folder and not the most
recent document folder that I had used.
Also, a few days ago when I clicked "open" to open a file in Word, the
sorting was unexpectedly "today", "last month", "two months ago" and not
"name", "type", "size" and "modified" as I usually have it. When I tried to
sort by name it would not change the displayed sorting. I must tell you that
I have no idea how to change the way the files are displayed and I did not
initiate any change, although I did do updates recently on the Microsoft
Update site, and they included Office updates. The only file open window
which was normal was the Recent section. I sent an email to Microsoft about
it, a support number displayed but I haven't heard anything back from
Microsoft.
The next day when I went to open a Word file it was back to normal. I
didn't do anything other than run MSE. MSE reported no problems.
Also a few weeks ago I was having an issue with my printer skewing the top
part of a print job. None of my efforts to resolve it worked. After I had
started using another printer one of my kids told me it was working ok and I
checked it, sure enough it was resolved.
Obviously there is something going on. I am running MyHeritage Family Tree
Builder software which has some bugs in it that they claim they are working
on. I don't know if that has anything to do with it or not. Since it seems
to span multiple applications, I think now it might be a security issue.
I have run MSE two times in the last week and each time it reports no
problems being found.
even reported it through the microsoft product support section, for which a
number was displayed as confirmation, but no email response has been received.
Thanks so much... Until this incident I have been VERY PLEASED with
Microsoft support. Now I am suspecting a virus or something intercepting my
requests because I can't imagine that Microsoft would not respond to my
concerns...
Unless I get some kind of response the only thing I can do is speculate 1.
That Microsoft policies have changed regarding customer support or 2. That
there is some kind of interference.
It looks like the Microsoft reporting webpage for security issues has been
having a problem for some time. See this link:
https://support.microsoft.com/oas/d...gion&wf=Workflow&x=11&y=11&st=1&wfxredirect=1
These were the issues which prompted my initial concerns:
When I started working one night last week after reviving it from
hibernation, I noticed that the network icon had a red x on it. I could not
right click because the system was so busy with something. After a while the
icon disappeared altogether, although I am now connected.
Also, I noticed when I went to save a MSword 2003 document earlier today,
when I clicked "save as" it opened up the OFFICE folder and not the most
recent document folder that I had used.
Also, a few days ago when I clicked "open" to open a file in Word, the
sorting was unexpectedly "today", "last month", "two months ago" and not
"name", "type", "size" and "modified" as I usually have it. When I tried to
sort by name it would not change the displayed sorting. I must tell you that
I have no idea how to change the way the files are displayed and I did not
initiate any change, although I did do updates recently on the Microsoft
Update site, and they included Office updates. The only file open window
which was normal was the Recent section. I sent an email to Microsoft about
it, a support number displayed but I haven't heard anything back from
Microsoft.
The next day when I went to open a Word file it was back to normal. I
didn't do anything other than run MSE. MSE reported no problems.
Also a few weeks ago I was having an issue with my printer skewing the top
part of a print job. None of my efforts to resolve it worked. After I had
started using another printer one of my kids told me it was working ok and I
checked it, sure enough it was resolved.
Obviously there is something going on. I am running MyHeritage Family Tree
Builder software which has some bugs in it that they claim they are working
on. I don't know if that has anything to do with it or not. Since it seems
to span multiple applications, I think now it might be a security issue.
I have run MSE two times in the last week and each time it reports no
problems being found.