no printers installed after latest service pack update

  • Thread starter Thread starter steve
  • Start date Start date
S

steve

HELP!
Just did latest 2000 service pack last night.
Today, Powerpoint does not recognize any printers as
installed. After checking with Word, Excel and Outlook,
they all have the printers I expect to see and were able
to print.
How do you install printers for only one application? or
what is it I need to fix?
I am using powerpoint 2002, SP-3 (9.0.6620)
office 2000 SP-4 (5.00.2195)

Thanks in advance.
 
You don't need to install printer drivers specifically for PowerPoint;
whatever's installed in Windows should work with it automatically.

Since it's not working out that way for you, I'd suggest deleting then
reinstalling one of the printers as a test (or just installing a single new
printer). See if PPT recognizes that.

But first, if the printer drivers are on a network, make sure you're
connected to the network too. If you're not, PPT may not see the printers.


--

Steve Rindsberg PPT MVP
PPTLive ( http://www.pptlive.com ) Featured Speaker
PPTools: http://www.pptools.com
PPT FAQ: http://www.pptfaq.com
 
Gave it a try. I deleted a printer and tried to re-
install. System hung up and test page never printed.
However, I was just able to print to the printer on
Outlook.
Powerpoint still does not recognize any printers, even the
newly installed one.
I am going to try the old re-boot and see if that helps.
Would appreciate any other suggestions.
Steve.
 
Gave it a try. I deleted a printer and tried to re-
install. System hung up and test page never printed.
Click to expand...

If the system can't print a test page, there's something wrong further down
the food chain that PowerPoint.

Try the reboot, see if that helps - once you can print a test page from the
driver, give PPT another shot.
 
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