no mail icon

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I have no Mail icon in the control panel. I am unable to setup my wife's
user account with e-mail. Mine works fine on same computer
 
Jim said:
I have no Mail icon in the control panel. I am unable to setup my
wife's user account with e-mail. Mine works fine on same computer
Click to expand...

DId you install Outlook from an administrator account?
 
Yes I did. Everything worked good, then my wife was having problems with IE,
so I closed that user account and created a new one. I could not get outlook
to load and it keep saying to reinstall. I tried reinstalling and still have
not been able to get outlook to install. I was going through the posts and
seen that I need to go into control panel then click on the mail icon. She
does not have one under her login.
 
Have you opened any other Office programs using her user profile?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Jim asked:

| Yes I did. Everything worked good, then my wife was having problems
| with IE, so I closed that user account and created a new one. I
| could not get outlook to load and it keep saying to reinstall. I
| tried reinstalling and still have not been able to get outlook to
| install. I was going through the posts and seen that I need to go
| into control panel then click on the mail icon. She does not have
| one under her login.
|
| "Brian Tillman" wrote:
|
||
||| I have no Mail icon in the control panel. I am unable to setup my
||| wife's user account with e-mail. Mine works fine on same computer
||
|| DId you install Outlook from an administrator account?
|| --
|| Brian Tillman
 
Is this on Windows Vista 64 bit? you need to enable 32 bit .cpl display then.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Jim asked:

| Yes, Excel, Word and Power Point all work
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Have you opened any other Office programs using her user profile?
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Jim asked:
||
||| Yes I did. Everything worked good, then my wife was having problems
||| with IE, so I closed that user account and created a new one. I
||| could not get outlook to load and it keep saying to reinstall. I
||| tried reinstalling and still have not been able to get outlook to
||| install. I was going through the posts and seen that I need to go
||| into control panel then click on the mail icon. She does not have
||| one under her login.
|||
||| "Brian Tillman" wrote:
|||
||||
||||| I have no Mail icon in the control panel. I am unable to setup my
||||| wife's user account with e-mail. Mine works fine on same computer
||||
|||| DId you install Outlook from an administrator account?
|||| --
|||| Brian Tillman
 
Are you using the Classic view of Control Panel?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Jim asked:

| No this is XP home, with office 03 standard
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Is this on Windows Vista 64 bit? you need to enable 32 bit .cpl
|| display then.
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Jim asked:
||
||| Yes, Excel, Word and Power Point all work
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| Have you opened any other Office programs using her user profile?
||||
|||| --ÂÂ
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, Jim asked:
||||
||||| Yes I did. Everything worked good, then my wife was having
||||| problems with IE, so I closed that user account and created a new
||||| one. I could not get outlook to load and it keep saying to
||||| reinstall. I tried reinstalling and still have not been able to
||||| get outlook to install. I was going through the posts and seen
||||| that I need to go into control panel then click on the mail icon.
||||| She does not have one under her login.
|||||
||||| "Brian Tillman" wrote:
|||||
||||||
||||||| I have no Mail icon in the control panel. I am unable to setup
||||||| my wife's user account with e-mail. Mine works fine on same
||||||| computer
||||||
|||||| DId you install Outlook from an administrator account?
|||||| --
|||||| Brian Tillman
 
Yes.

Here is what I know:
Widows Xp, Office 03 standard.

When I click on outlook, windows installer starts. After a while a box pops
up and says unable to install try again or reinstall. I have tried both and
can not get by that point. I was reading a post here that said go to Control
panel, set to classic and click on the Mail icon. I do not have a mail icon
on her control panel, visible or hidden. I have looked in the C: drive and
she does not have any thing in local settings either. (C:, Doc & Set, Her
name, Local setting, app data, Microsoft, No Outlook file)
 
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