K
kipg
this is a very frustration situation. last week, i got a rid of several
trojans and malware using malwarebytes. it did an excellent job, however it
seemed to leave me with 2 problems - no internet connectivity and no sound on
my media player. so i tried a number of things and eventually arrived at the
following computer configuration, but first, heres my system info:
i run xp sp2 on a msi rs480m2 series amd athlon 64 (socket 939) ms-7093
motherboard with a ati radeon express 200 series display. i ran belarc and
under communications, it tells me that i have a realtek rtl 8139 family pci
fast ethernet nic, and a d-link airplus g dwl-g510 wireless pci adapter.
under multimedia, it lists a creative sb x-fi and realtek ac'97 audio
(realtek alc658c (I/0)). under network drives, there are "none detected." i
have a working speedstream 4100 ethernet modem with 4 out of 5 lights on. the
5th one (activity) only comes on infrequently and mostly remains dark.
my device mgr indicates, under network adapters,a 1394 adapter (ms), the
d-link adapter and the realtek 8139. under 'other devices,' a yellow "?" is
beside the multi media video controller (also previously listed were the
sound controller and the ethernet controller, but no longer).
i pulled out my cd/roms with the corresponding drivers for all of the above,
and re-installed them all beginning with the chipset drivers first. and the
end result was the current situation - the above status and still no
internet connection! i was told by some local tekkies to install a ethernet
pci adapter, to bypass this connectivity issue, but it did nothing as well.
they insisted that an ethernet controller was the same as a network card
and/or an internet card, which is why i decided to try the adapter. a year or
so ago, i had installed the d-link wireless adapter to use in case the dsl
ever went out (which it has from time to time), but even that can't connect
now, even though it is picking up a signal. i also reset the modem several
times and on top of that, i have no sound coming from the media player (error
28).
so this is my current problem - and though the sound issue is probably
unrelated to the connectivity issue, i thought i would mention it anyway. the
device mgr indicates that i have functioning sound and ethernet drivers.
under 'sound, video, and game controllers' are listed audio codecs, creative
sb x-fi, legacy audio and video capture, media controller, realtek97 and
video codecs - all indicating each device is working properly.
any suggestions about what to do at this point. other than these 2 problems,
my system is doing fine, so flashing the bios seems too risky. and it seems
really stupid to completely re-install my o/s, over this issue, but i am at
an end.
your expertice and suggestions would be greatly appreciated - thanks.
trojans and malware using malwarebytes. it did an excellent job, however it
seemed to leave me with 2 problems - no internet connectivity and no sound on
my media player. so i tried a number of things and eventually arrived at the
following computer configuration, but first, heres my system info:
i run xp sp2 on a msi rs480m2 series amd athlon 64 (socket 939) ms-7093
motherboard with a ati radeon express 200 series display. i ran belarc and
under communications, it tells me that i have a realtek rtl 8139 family pci
fast ethernet nic, and a d-link airplus g dwl-g510 wireless pci adapter.
under multimedia, it lists a creative sb x-fi and realtek ac'97 audio
(realtek alc658c (I/0)). under network drives, there are "none detected." i
have a working speedstream 4100 ethernet modem with 4 out of 5 lights on. the
5th one (activity) only comes on infrequently and mostly remains dark.
my device mgr indicates, under network adapters,a 1394 adapter (ms), the
d-link adapter and the realtek 8139. under 'other devices,' a yellow "?" is
beside the multi media video controller (also previously listed were the
sound controller and the ethernet controller, but no longer).
i pulled out my cd/roms with the corresponding drivers for all of the above,
and re-installed them all beginning with the chipset drivers first. and the
end result was the current situation - the above status and still no
internet connection! i was told by some local tekkies to install a ethernet
pci adapter, to bypass this connectivity issue, but it did nothing as well.
they insisted that an ethernet controller was the same as a network card
and/or an internet card, which is why i decided to try the adapter. a year or
so ago, i had installed the d-link wireless adapter to use in case the dsl
ever went out (which it has from time to time), but even that can't connect
now, even though it is picking up a signal. i also reset the modem several
times and on top of that, i have no sound coming from the media player (error
28).
so this is my current problem - and though the sound issue is probably
unrelated to the connectivity issue, i thought i would mention it anyway. the
device mgr indicates that i have functioning sound and ethernet drivers.
under 'sound, video, and game controllers' are listed audio codecs, creative
sb x-fi, legacy audio and video capture, media controller, realtek97 and
video codecs - all indicating each device is working properly.
any suggestions about what to do at this point. other than these 2 problems,
my system is doing fine, so flashing the bios seems too risky. and it seems
really stupid to completely re-install my o/s, over this issue, but i am at
an end.
your expertice and suggestions would be greatly appreciated - thanks.