A
allie
I've searched these message boards as well as elsewhere on google to no
avail. Here's my situation:
We have a new exchange server (implemented through Small Business
Server 2003) with ~10 users running Outlook 2003 on XP Pro machines
(most laptops, some desktops).
When I try to schedule a new meeting (by selecting each user from the
Global Address List), there are three (of 10) people for whom I get "No
Information" cross hatches instead of free/busy information.
-#1: a brand new employee, but I know his exchange account is set up
-#2: a pseudo-employee who has probably never logged on before, but
who has an exchange account
-#3: a user sitting in an office two doors down from mine, logged in
and fully functional
Because #3 is the only machine I have access to at the moment, I double
checked his free/busy settings and everything is set to the default of
displaying 2 months out (I extended it to 6 months).
That didn't change anything so I restarted Outlook on his machine using
the /cleanfreebusy switch. Still no luck - and I keep hitting "refresh
free/busy" on my meeting request.
To make it more interesting: my ability to view this information
changes - at times I can't see anyones info. In addition, I went to the
three other computers running in the office and attempted a meeting
request under the other persons profile (i.e. I didn't log in as me, I
just asked the person to borrow their machine/outlook for a moment) and
from each of those machines (one of which belongs to user #3 described
above) I can see everyone's free/busy info except for #2 above that I
can't see either.
So, is this a problem with me? Or with them? Or with???
Hopefully this is enough info to help narrow things down, without being
so much info that no one will read this!! I truly appreciate any
advice!
-Allie
avail. Here's my situation:
We have a new exchange server (implemented through Small Business
Server 2003) with ~10 users running Outlook 2003 on XP Pro machines
(most laptops, some desktops).
When I try to schedule a new meeting (by selecting each user from the
Global Address List), there are three (of 10) people for whom I get "No
Information" cross hatches instead of free/busy information.
-#1: a brand new employee, but I know his exchange account is set up
-#2: a pseudo-employee who has probably never logged on before, but
who has an exchange account
-#3: a user sitting in an office two doors down from mine, logged in
and fully functional
Because #3 is the only machine I have access to at the moment, I double
checked his free/busy settings and everything is set to the default of
displaying 2 months out (I extended it to 6 months).
That didn't change anything so I restarted Outlook on his machine using
the /cleanfreebusy switch. Still no luck - and I keep hitting "refresh
free/busy" on my meeting request.
To make it more interesting: my ability to view this information
changes - at times I can't see anyones info. In addition, I went to the
three other computers running in the office and attempted a meeting
request under the other persons profile (i.e. I didn't log in as me, I
just asked the person to borrow their machine/outlook for a moment) and
from each of those machines (one of which belongs to user #3 described
above) I can see everyone's free/busy info except for #2 above that I
can't see either.
So, is this a problem with me? Or with them? Or with???
Hopefully this is enough info to help narrow things down, without being
so much info that no one will read this!! I truly appreciate any
advice!
-Allie
