No Infobar issue

  • Thread starter Thread starter Cliff Wang
  • Start date Start date
C

Cliff Wang

I have a user in Outlook 2003 that when he forwards a message, and it gets
an infobar in the original email. However, if he modifies an attachment in
an email and forwards it, the infobar won't shows on that email. Here are
the steps what that user did.



1.. Open an email
2.. Modify an attachment in that email and save it
3.. Forward the email
4.. Close the email without save changes


Actually I tried the above steps, but I don't see the infobar either.
However, the user said he always got the infobar till couple weeks ago. I
assumed there is a way enable the feature. If so, how can I enable it?





Thank you,
 
Changes are only committed if you save the edited message - the edited
attachment is not saved to the original email either. The user was either
saving the message or possibly autosave was kicking in and saving it.
 
Thus that's because of Outlook's design. From user's point of view we
already forward the email, so the email should keep the tracking information
in the Infobar. Does there is a way to keep the tracking information in the
Infobar although the user does not save the changes of the oringinal email?
Does Outlook 2007 can keep the tracking information in the Infobar for
unsaved original email?



Thank you,
Cliff
 
Outlook 2007 operates the same way as outlook 2003.

Until the message is saved, outlook doesn't know what you did to the
message. Conversely, if you hit forward and don't do anything while leaving
the fowarded message open for several minutes then closing it, outlook will
record it as a forward even though you ended up not forwarding it. If this
isn't working for you on open messages, try hitting forward on the message
in the message list, editing the attachment then waiting along enough
autosave to kick in.
 
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