no dvd sound

  • Thread starter Thread starter Guest
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Guest

I have sound for everything on my computer except when I play a dvd. Have not
uninstalled anything. I have a dell dimension E520, microsoft windows xp
version 2002.
 
sehendrick said:
I have sound for everything on my computer except when I play a
dvd. Have not uninstalled anything. I have a dell dimension E520,
microsoft windows xp version 2002.
Click to expand...

What application are you using to play DVDs?
What *version* of WIndows XP do you have?
(Windows XP Home Edition, Windows XP Professional Edition, Windows XP Media
Center Edition...)
 
I have windows xp home edition, I tried playing the dvd on windows media
player, played fine just no sound. Tried playing on Cine Player would not
play at all.
 
sehendrick said:
I have sound for everything on my computer except when I play a
dvd. Have not uninstalled anything. I have a dell dimension E520,
microsoft windows xp version 2002.
Click to expand...

Shenan said:
What application are you using to play DVDs?
What *version* of WIndows XP do you have?
(Windows XP Home Edition, Windows XP Professional Edition, Windows
XP Media Center Edition...)
Click to expand...
I have windows xp home edition, I tried playing the dvd on windows
media player, played fine just no sound. Tried playing on Cine
Player would not play at all.
Click to expand...

What version of Media Player?

If 11, try uninstalling it and reverting back to 10.
If 10, try re-installing 'CinePlayer'.
 
sehendrick said:
I have sound for everything on my computer except when I play a
dvd. Have not uninstalled anything. I have a dell dimension E520,
microsoft windows xp version 2002.
Click to expand...

Shenan said:
What application are you using to play DVDs?
What *version* of WIndows XP do you have?
(Windows XP Home Edition, Windows XP Professional Edition, Windows
XP Media Center Edition...)
Click to expand...
I have windows xp home edition, I tried playing the dvd on windows
media player, played fine just no sound. Tried playing on Cine
Player would not play at all.
Click to expand...

Shenan said:
What version of Media Player?

If 11, try uninstalling it and reverting back to 10.
If 10, try re-installing 'CinePlayer'.
Click to expand...
I contacted dell and they fixed the problem very efficiently. They
have a download for dell users that took about 5 minutes and now
everything works great! Thanks anyway Shenan.
Click to expand...

I am happy they got it fixed for you.
If you do not mind - can you point me to the patch they told you to
download?
Also - if you do not mind - are you running Media Player 11 and/or Internet
Explorer 7.0?

I ask the former in case anyone else searches and gets to this thread
through something like google groups and I ask the latter for my own
curiosity as to what might have caused the issue - because previously I have
personally ran into Dell systems where certain things were dying because of
Media Player 11.

Entire Thread:
http://groups.google.com/group/micr...21/7089dbe0a487bdda?tvc=2&q=#7089dbe0a487bdda
 
<thread snipped and edited>
Want to see the entire thread?

http://groups.google.com/group/micr...21/7089dbe0a487bdda?tvc=2&q=#7089dbe0a487bdda

I have sound for everything on my computer except when I play a
dvd.

I have windows xp home edition, I tried playing the dvd on windows
media player, played fine just no sound. Tried playing on Cine
Player would not play at all. I have a dell dimension E520.

I contacted dell and they fixed the problem very efficiently.
They have a download for dell users that took about 5 minutes and
now everything works great!

The patch number for the download is R142470, I have Media Player
10 and Internet Explorer 6.0. I hope that helps everyone else with
this problem. The download fixed Cineplayer and WMP.
Click to expand...

Thanks for letting us know how it got fixed, sehendrick!
 
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