no dual monitor after hotfix installed

  • Thread starter Thread starter suzanne
  • Start date Start date
S

suzanne

currently evaluating the P650 to replace the G450s in our
Call Centers. The cards are used as a stretched desktop
at a resolution of 2560x1024. We have noticed that with
installation of Microsoft hotfix MS03-045 (q824141) that
the second monitor does not display on boot, and the
resolution reverts to 1280X1024. The resolution can be
set again to 2560x1024, but any reboot will cause the
resolution to revert ot a single monitor resolution
again. This does not happen if the hotfix is uninstalled,
but corporate security requires this patch on all
machines. Other 2 monitor configurations work fine, but
hte Call Center needs the stretched desktop mode of the
card.
 
Hello Suzanne,
Please open a support case in regards to this issue. I'd like to get a
look at this problem internally.

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