No download possible!!

[Philippe [Switzerland]]

Hi there,

Indeed, whenever I click the button "Download Now" on ANY
website (providing such download)...nothing happens...resp.
sometimes a white screen will appear with a little square shown
on the top left-hand corner!! (On my other PC, automatically
a window will open "File Download" and I can choose if I
want to save such software under a specific file...).

Hmm, so any idea where the fault could be??
(But otherwise no problem at all to surf onto any website...).

Thanks very much in advance for any valid tips!

Philippe

 

[Frank Saunders, MS-MVP]

Hi there,

Indeed, whenever I click the button "Download Now" on ANY
website (providing such download)...nothing happens...resp.
sometimes a white screen will appear with a little square shown
on the top left-hand corner!! (On my other PC, automatically
a window will open "File Download" and I can choose if I
want to save such software under a specific file...).

Hmm, so any idea where the fault could be??
(But otherwise no problem at all to surf onto any website...).

Thanks very much in advance for any valid tips!

Philippe

Here's the fix, courtesy of Alan Edwards, MVP:

If it is only .exe files, then read on and see if this is relevant:
You may have an invalid plugin.
Netscape-Style Plug-ins Do Not Work After Upgrading Internet Explorer
[Q303401]
http://support.microsoft.com/support/kb/articles/q303/4/01.asp

Remove the plugin with Regedit.exe
Start-Run-Regedit.exe
Navigate down to this key and remove it, after exporting it as a
normal safety precaution.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Plugins\Extension\.exe

If that key exists, then you will see what plugin has been installed.
(QuickTime by the looks of it and if so, I believe they have a fix)
The key does not normally exist.

....Alan