No DNS Lookup after Hive Recovery

  • Thread starter Thread starter Barry
  • Start date Start date
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Barry

I have restored a recent SYSTEM file from a Hive backup and can get on now
as Administrator. The main problem is there appears to be no DNS lookup
available...

1. I can ping Google OK by its IP address and get to it by IP addres but not
get there by name.
2. Anything in the HOSTS file that is out on the internet also pings OK.
3. NSLOOKUP gives ***Default servers are not available.
4. Currenty operating on DHCP but have tried specifying fixed IP with
Primary/Seconday DNS Servers; this gives the same answer - NSLOOKUP cannot
see the servers.
5. I can ping the router gateway on 192.168.0.1 and it is there as other PCs
on the subnet can see it and are working through it.
6. Tried NETDIAG and this yields...

Adapter : LAN1
Netcard queries test . . . : Passed
Host Name. . . . . . . . . : charlie
IP Address . . . . . . . . : 192.168.0.2
Subnet Mask. . . . . . . . : 255.255.255.0
Default Gateway. . . . . . : 192.168.0.1
Dns Servers. . . . . . . . : 192.168.0.1
IpConfig results . . . . . : Failed
Pinging DHCP server - not reachable
WARNING: DHCP server may be down.
AutoConfiguration results. . . . . . : Passed
Default gateway test . . . : Failed
No gateway reachable for this adapter.
NetBT name test. . . . . . : Passed
[WARNING] At least one of the <00> 'WorkStation Service', <03>
'Messenger Service', <20> 'WINS' names is missing.
WINS service test. . . . . : Skipped
There are no WINS servers configured for this interface.

Any help appreciated.
Barry.
 
http://support.microsoft.com/kb/285034

or if the problem persists, you'll likely need to perform an in-place
upgrade.

How to Perform an In-Place Upgrade of Windows 2000
http://support.microsoft.com/default.aspx?kbid=292175

What an In-Place Windows 2000 Upgrade Changes and What It Does Not Change
http://support.microsoft.com/default.aspx?kbid=306952

Be sure to apply these to your repair install before connecting to any
network. Internet included. (sasser, msblast)
http://download.microsoft.com/download/E/6/A/E6A04295-D2A8-40D0-A0C5-241BFECD095E/W2KSP4_EN.EXE
http://www.microsoft.com/technet/security/bulletin/MS03-043.mspx
http://www.microsoft.com/technet/security/bulletin/MS03-049.mspx

Then

Rollup 1 for Microsoft Windows 2000 Service Pack 4
http://www.microsoft.com/downloads/...CF-8850-4531-B52B-BF28B324C662&displaylang=en





--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect
 
Hi,

Fixed it.

Turned out to be a residual install of ZoneAlarm from the restored hive. No
icon in the tray indicating it was there but it was installed.

As soon as I uninstalled it, DNS started working again.

Very useful to know about the In-Place Upgrade; discovered this also works
with a new motherboard installed - very handy for rebuilds.

Thanks.
Barry.


Dave Patrick said:
http://support.microsoft.com/kb/285034

or if the problem persists, you'll likely need to perform an in-place
upgrade.

How to Perform an In-Place Upgrade of Windows 2000
http://support.microsoft.com/default.aspx?kbid=292175

What an In-Place Windows 2000 Upgrade Changes and What It Does Not Change
http://support.microsoft.com/default.aspx?kbid=306952

Be sure to apply these to your repair install before connecting to any
network. Internet included. (sasser, msblast)
http://download.microsoft.com/download/E/6/A/E6A04295-D2A8-40D0-A0C5-241BFECD095E/W2KSP4_EN.EXE
http://www.microsoft.com/technet/security/bulletin/MS03-043.mspx
http://www.microsoft.com/technet/security/bulletin/MS03-049.mspx

Then

Rollup 1 for Microsoft Windows 2000 Service Pack 4
http://www.microsoft.com/downloads/...CF-8850-4531-B52B-BF28B324C662&displaylang=en





--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

Barry said:
I have restored a recent SYSTEM file from a Hive backup and can get on
now as Administrator. The main problem is there appears to be no DNS
lookup available...

1. I can ping Google OK by its IP address and get to it by IP addres but
not get there by name.
2. Anything in the HOSTS file that is out on the internet also pings OK.
3. NSLOOKUP gives ***Default servers are not available.
4. Currenty operating on DHCP but have tried specifying fixed IP with
Primary/Seconday DNS Servers; this gives the same answer - NSLOOKUP
cannot see the servers.
5. I can ping the router gateway on 192.168.0.1 and it is there as other
PCs on the subnet can see it and are working through it.
6. Tried NETDIAG and this yields...

Adapter : LAN1
Netcard queries test . . . : Passed
Host Name. . . . . . . . . : charlie
IP Address . . . . . . . . : 192.168.0.2
Subnet Mask. . . . . . . . : 255.255.255.0
Default Gateway. . . . . . : 192.168.0.1
Dns Servers. . . . . . . . : 192.168.0.1
IpConfig results . . . . . : Failed
Pinging DHCP server - not reachable
WARNING: DHCP server may be down.
AutoConfiguration results. . . . . . : Passed
Default gateway test . . . : Failed
No gateway reachable for this adapter.
NetBT name test. . . . . . : Passed
[WARNING] At least one of the <00> 'WorkStation Service', <03>
'Messenger Service', <20> 'WINS' names is missing.
WINS service test. . . . . : Skipped
There are no WINS servers configured for this interface.

Any help appreciated.
Barry.
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