No display/Black screen

  • Thread starter Thread starter jrone
  • Start date Start date
J

jrone

My laptop went to sleep while I was away and I did a manual shut down and
turned it back on. The log-in screen appeared, I typed in my password, and
when I was taken to the desktop, a black screen with my pointer appreared and
that's it. I restarted again...same result. I finally turned on in safe mode
and I still cannot see anything but the pointer.

Vista Home Premium (SP1)
Acer Aspire 5920G
Nvidia 8600M GT Turbo Cache

Any help is appreciated and I can provide other specs if needed.
 
I have the same problem with a Dell Inspiron 1525/Vista Home Premium. My
problem started yesterday 02.07.2008. I have tried all safe modes and all
restore points without any luck. When I boot from the Windows CD and go to
repair-mode, the screen works, but no problems are detected. Dell Support
suggested reinstalling - there has to be a better way.
 
FYI

I didn´t solve the problem. I had to reinstall.

I managed to save all important files as Vista accepted to write to a
removable disk (flash drive) from the command box in repair mode and
accepted wildcards in the copy function.

I was looking for drivers or init-files that Vista loades even in safe-mode
after logon but I ran into a dead end.

Reacitvating the Vista administrator user with the "net user" command didn´t
work. Adding a new user profile or deleting an old one with "net user"
didn´t work. My conclusion was that it was not just a driver problem, but a
lot more complex, so I had to give up.

I was lucky that I hadn´t installed much since receiving the computer. The
recovery tool from Dell that reinstalls the factory settings including all
preinstalled software worked perfectly so that the reinstalation work was
limited. By the way - the supporter from Dell tried his best, I'm impressed
with his interest for the problem.

- so not much help from here, but my best wishes.
 
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