No contacts in new mail

  • Thread starter Thread starter Richard Gabbins
  • Start date Start date
R

Richard Gabbins

Hi,
Just got a new computer and tried to transfer my .pst's
from my old machine to the new one. I thought everything
was going well - as I followed the advice in:
http://office.microsoft.com/en-
us/assistance/HA010771141033.aspx

However, when I go to make a new email my contacts aren't
recognised - although they're are all visible in the
Contacts folder. Can someone help me link them up,

Thanks,
Richard.
 
Need a more accurate description.
What do you mean they are not recognized?
 
What I mean is when I either:
(i) type the first few letters of a contact I know I have
or,
(ii)try to press the 'To:' box

there is no connection to my contacts. Outlook obviously
isn't using my contacts folder for some reason.
-----Original Message-----
Need a more accurate description.
What do you mean they are not recognized?
--
Russ Valentine
[MVP-Outlook]
Hi,
Just got a new computer and tried to transfer my .pst's
from my old machine to the new one. I thought everything
was going well - as I followed the advice in:
http://office.microsoft.com/en-
us/assistance/HA010771141033.aspx

However, when I go to make a new email my contacts aren't
recognised - although they're are all visible in the
Contacts folder. Can someone help me link them up,

Thanks,
Richard.
Click to expand...


.
Click to expand...
 
Two different problems.
For the first, you have misunderstood how autocompletion works. It does not
use your
Contacts. It uses a cache of names that will be created as you send
messages. Be patient.
For the second, you have simply neglected to configure your Outlook Address
Book:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
Richard said:
What I mean is when I either:
(i) type the first few letters of a contact I know I have
or,
(ii)try to press the 'To:' box

there is no connection to my contacts. Outlook obviously
isn't using my contacts folder for some reason.
-----Original Message-----
Need a more accurate description.
What do you mean they are not recognized?
--
Russ Valentine
[MVP-Outlook]
Hi,
Just got a new computer and tried to transfer my .pst's
from my old machine to the new one. I thought everything
was going well - as I followed the advice in:
http://office.microsoft.com/en-
us/assistance/HA010771141033.aspx

However, when I go to make a new email my contacts aren't
recognised - although they're are all visible in the
Contacts folder. Can someone help me link them up,

Thanks,
Richard.
Click to expand...


.
Click to expand...
Click to expand...
 
Thanks Russ. That's fixed it - I'm good to go now.

-----Original Message-----
Two different problems.
For the first, you have misunderstood how autocompletion works. It does not
use your
Contacts. It uses a cache of names that will be created as you send
messages. Be patient.
For the second, you have simply neglected to configure your Outlook Address
Book:
http://support.microsoft.com/default.aspx?scid=kb;en- us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
What I mean is when I either:
(i) type the first few letters of a contact I know I have
or,
(ii)try to press the 'To:' box

there is no connection to my contacts. Outlook obviously
isn't using my contacts folder for some reason.
-----Original Message-----
Need a more accurate description.
What do you mean they are not recognized?
--
Russ Valentine
[MVP-Outlook]
Hi,
Just got a new computer and tried to transfer my .pst's
from my old machine to the new one. I thought everything
was going well - as I followed the advice in:
http://office.microsoft.com/en-
us/assistance/HA010771141033.aspx

However, when I go to make a new email my contacts aren't
recognised - although they're are all visible in the
Contacts folder. Can someone help me link them up,

Thanks,
Richard.




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