no connection between XP and canon IXUS40 camera possible

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Guest

Hi all
my brother has bought a camera Canon ixus40 . I connected it to the usb port
of the Dell laptop XP home SR2 and installed the delivered canon sw> no
transfer.
I de-installed the sw and tried with the standard xp driver> when connecting
the camera, the camera icon named "canon ixus" pops up in the control panel/
camera screen>>> so xp sees the camera; however no transfer; when i click on
the icon and select "acquire pictures", i get a message that a camera window
is open already. I downloaded the latest WIA driver from Canon, installed
it... same result.
When i start up the driver-delivered "explorer sw" and acquire pics.... got
the message: "connect your camera or switch it on !"
When i go to control panel/system/hardware/device manager and select the
camera ... it shows in the general TAB "working fine"; the driver indicates
the latest version 6.4.0
The USB ports of the pc work fine with a memory stick.
What could be blocking the camera connection?
The camera connected to my own xp pc works fine, no problem with cables or
camera !
I runned all kinds of antispyware; no luck either
Many thanks if somebody could help !
Lucien
 
Lucky44m said:
Hi all
my brother has bought a camera Canon ixus40 . I connected it to the
usb port of the Dell laptop XP home SR2 and installed the delivered
canon sw> no transfer.
I de-installed the sw and tried with the standard xp driver> when
connecting the camera, the camera icon named "canon ixus" pops up in
the control panel/ camera screen>>> so xp sees the camera; however no
transfer; when i click on the icon and select "acquire pictures", i
get a message that a camera window is open already. I downloaded the
latest WIA driver from Canon, installed it... same result.
When i start up the driver-delivered "explorer sw" and acquire
pics.... got the message: "connect your camera or switch it on !"
When i go to control panel/system/hardware/device manager and select
the camera ... it shows in the general TAB "working fine"; the driver
indicates the latest version 6.4.0
The USB ports of the pc work fine with a memory stick.
What could be blocking the camera connection?
The camera connected to my own xp pc works fine, no problem with
cables or camera !
I runned all kinds of antispyware; no luck either
Many thanks if somebody could help !
Lucien
Click to expand...

You might want to ask in a Canon forum or Canon tech support. A better
solution is to not connect your digital cameras directly to the
computer anyway. Get a USB card reader - my Lexmark has 5 differently
sized slots and was around $30usd. That way you don't need to connect
the camera and use up its battery while working with your pictures.

Malke
 
Hi Malke
thanks for your reply, indeed this would be an option, thanks.
But he only uses 1 card : the camera; uploads the pics... and then handles
them with fotoshop......
I could re-install the complete XP, maybe it would work, for shure alot of
work.
If somebody could give me a hint what could be wrong, i could fix it.
If not, i'll need to buy a card reader
Lucien
 
Lucky44m said:
Hi Malke
thanks for your reply, indeed this would be an option, thanks.
But he only uses 1 card : the camera; uploads the pics... and then
handles them with fotoshop......
I could re-install the complete XP, maybe it would work, for shure
alot of work.
If somebody could give me a hint what could be wrong, i could fix it.
If not, i'll need to buy a card reader
Lucien
Click to expand...

Personally I think reinstalling your operating system because you're
having trouble with a camera is way overkill. I'd rather go buy the
card reader. Here is a link to excellent website dealing with digital
photography. They have forums based on which camera you have and I
think you'll have a good chance of finding an answer about the Canon
there:

http://www.dpreview.com/

Malke
 
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