No COM port

  • Thread starter Thread starter Philippa
  • Start date Start date
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Philippa

My friend is running Windows XP. She cannot install her
modem because the computer does not recognise any COM
ports (only the LPT port for the printer).
I have tried trying to look for new hardware through the
device manager.
Please help!

Thanks
 
Hi,

Have you checked the system BIOS to see if that port is enabled?

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x

Associate Expert - WinXP - Expert Zone
 
Philippa said:
My friend is running Windows XP. She cannot install her
modem because the computer does not recognise any COM
ports (only the LPT port for the printer).
I have tried trying to look for new hardware through the
device manager.
Click to expand...

Assuming its an External Modem:

Remove the modem from the PC. Go into your BIOS and Enable the com
[serial] port you want the modem to use. Reboot. Than install the modem
according to the docs.
 
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