No boot-bad image(s)

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Moms computer wont boot. OEM V2 Premier with XP Home and SP2 installed. No XP
disk supplied.Only 'Recovery disk' which formats the whole system from
scratch. Tried running recovery console from my XP Home disk with SP2
embedded.Ran chkdsk /r and computer then booted to the screen with scrolling
blue bar and then came up with various errors such as "The application DLL
C:\WINDOWS\system32\SHELL32.dll is not a valid Windows image.Please check
against your installation diskette".--among 3 or 4 more after I click
'OK'.But then it just reboots into a loop.At one time I did see a blue screen
saying 'Bad checksum' or something similar. I saw various posts that refer to
'fixmbr' and 'fixboot' etc. Are these something I need to try?Could there be
a virus that changed some BIOS settings?Or should i just go out and buy her a
real version of XP ?(The version she has is 'real'- with a product key
sticker on the tower,but the recovery disk is not a real XP Home disk-just
some sort of recovery thing called 'Image-It')Thankyou for your time. Deano
 
the OS probably got curropted.
one time my sister have one of my laptops the blue screen of death.
i had to reinstall the whole thing.

trust me just reinstall it.
if you have another pc, contact microsoft about it. (use the other pc to
contact microsoft)
either contact them by email or acive chat.
never contact them by phone.

i had an issue simular to this on my 4403us but it was much worse.
i ended up getting a free OD CD from them.

trust me just reinstall it for now.
after you are done reinstalling it
go to www.windowsupdate.com
and install all the updates.

if you need any help in contacting microsoft about the OS issue just contact
me.
i'll help you out so that you can get a free OS CD.

contact me about that dirrectly and not through the newsgroups please.
 
Yes -Thankyou Steven for your reply.I have done just that-reinstall whole
system.Now this time will tell my Mom to make sure she backs up the whole
system!
 
Back
Top