Sounds and Audio Devices (mmsys.cpl) should appear in the Control Panel, not
the device itself.
Is Sounds and Audio Devices missing from the Control Panel?
If you are using the Category view in the Control Panel, it should appear as
Sounds Speech and Audio Devices. You click on Sounds Speech and Audio
Devices and the click on Sounds and Audio Devices.
To open Sounds and Audio Devices...
Start | Run | Type: mmsys.cpl | Click OK |
Sounds and Audio Devices Properties should open.
Your audio device, ie. sound card, should be listed in the Device Manager.
Open the Device Manager, locate your sound card and look for any conflicts.
Open the Device Manager...
Start | Run | Type: devmgmt.msc | Click OK |
Click the [+] next to Sound, video and game controllers |
Look for any of the items listed below.
Device Manager Device Conflicts
<quote>
A black exclamation point (!) on a yellow field indicates the device is in
a problem state. Note that a device that is in a problem state can be
functioning.
A problem code explaining the problem is displayed for the device.
A red "X" indicates a disabled device. A disabled device is a device that is
physically present in the computer and is consuming resources, but does not
have a protected-mode driver loaded.
A blue "i" on a white field on a device resource in Computer properties
indicates that the Use Automatic Settings feature is not selected for the
device and that the resource was manually selected. Note that this does not
indicate a problem or disabled state.
A green question mark "?" in Device Manager means that a compatible driver
for this device is installed, indicating the possibility that all of the
functionality may not be available.
<quote>
From...
Troubleshooting Device Conflicts with Device Manager
http://support.microsoft.com/kb/310126
You can also double click your sound card. The General tab will then show
if the device is working properly or if there are any Error Codes under
Device status. You can click the Troubleshoot button also.
Troubleshoot button...
[[Start the Hardware Troubleshooter if Troubleshooter is displayed. You
should do this if there is a hardware conflict or a problem listed under
Device status on the General tab.]]
If there are any Error Codes you can check them out here...
Explanation of error codes generated by Device Manager
http://support.microsoft.com/kb/310123
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Hope this helps. Let us know.
Wes
MS-MVP Windows Shell/User
In
