no address book

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Guest

I recently upgraded Office 2000 to Office 2003 pro. Everything seems ok, with the exception of my address book in Outlook. I got my contacts, but they do not show as the address book! If I click on the To: button, or go to the address book button, there are no address books to choose from. when I try to add the a new address book with the options menu item, I get a message that says "The account you have addes is not fully configured. It migh not work properly until re-configured correctly." I can't get any farther than that. I have removed the outlook portion of Office and reinstalled it, to no avail

Suggestions??
 
try tools, email accounts, view or change address books - delete the
existing address book and add the service back.

another option is creating a new profile - control panel, mail applet. We
see a lot of problems when users upgrade a profile.
 
recreating the profile seems to be the trick. There was no address book for me to delete in the other option. Now I have to import my contacts and calendar from the old .pst file

Thanks!
 
If you recreate a profile, do you lose your .pst file(s), or can you
recreate a profile without losing them?

Diane Poremsky said:
try tools, email accounts, view or change address books - delete the
existing address book and add the service back.

another option is creating a new profile - control panel, mail applet. We
see a lot of problems when users upgrade a profile.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)





Mossless said:
I recently upgraded Office 2000 to Office 2003 pro. Everything seems ok,
with the exception of my address book in Outlook. I got my contacts, but
they do not show as the address book! If I click on the To: button, or go
to the address book button, there are no address books to choose from.
when I try to add the a new address book with the options menu item, I get
a message that says "The account you have addes is not fully configured. It
migh not work properly until re-configured correctly." I can't get any
farther than that. I have removed the outlook portion of Office and
reinstalled it, to no avail.

Suggestions??
Click to expand...
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