No address book can be found ??

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  • Start date Start date
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Guest

I just set-up a new pc for a customer. I used intelli-move to transfer data
and settings from the old to the new pc. Now, when I click on the address
book I get the following.

The address list could not be opened. The contacts folder associated with
this address list could not be opened; it may have been moved or disabled, or
you do not have permissions. For info on how to remove this folder from the
Outlook address book, see Outlook help.

Now, Outlook works fine on the old pc.

There are about 20 contacts that show up on the new pc, but nonw show up in
the address book

It appears that all the data files transferred over to the new pc..

How do I correct this situation ?????
 
"intellimove?"
What, pray tell, is that?
Sounds to me like you simply forgot to configure the Outlook Address Book
for your customer.
 
Sorry, its intellimover, it's been around for years, transfers settings and
data from one pc to another. It is supposed to set-up the addreaa book and
all........

Russ Valentine said:
"intellimove?"
What, pray tell, is that?
Sounds to me like you simply forgot to configure the Outlook Address Book
for your customer.
--
Russ Valentine
[MVP-Outlook]
Bob said:
I just set-up a new pc for a customer. I used intelli-move to transfer
data
and settings from the old to the new pc. Now, when I click on the address
book I get the following.

The address list could not be opened. The contacts folder associated with
this address list could not be opened; it may have been moved or disabled,
or
you do not have permissions. For info on how to remove this folder from
the
Outlook address book, see Outlook help.

Now, Outlook works fine on the old pc.

There are about 20 contacts that show up on the new pc, but nonw show up
in
the address book

It appears that all the data files transferred over to the new pc..

How do I correct this situation ?????
Click to expand...
Click to expand...
 
Then why aren't you asking in its support forum?
Microsoft has ample information in its KB on how to configure the Outlook
Address Book.
--
Russ Valentine
[MVP-Outlook]
Bob said:
Sorry, its intellimover, it's been around for years, transfers settings
and
data from one pc to another. It is supposed to set-up the addreaa book
and
all........

Russ Valentine said:
"intellimove?"
What, pray tell, is that?
Sounds to me like you simply forgot to configure the Outlook Address Book
for your customer.
--
Russ Valentine
[MVP-Outlook]
Bob said:
I just set-up a new pc for a customer. I used intelli-move to transfer
data
and settings from the old to the new pc. Now, when I click on the
address
book I get the following.

The address list could not be opened. The contacts folder associated
with
this address list could not be opened; it may have been moved or
disabled,
or
you do not have permissions. For info on how to remove this folder from
the
Outlook address book, see Outlook help.

Now, Outlook works fine on the old pc.

There are about 20 contacts that show up on the new pc, but nonw show
up
in
the address book

It appears that all the data files transferred over to the new pc..

How do I correct this situation ?????
Click to expand...
Click to expand...
Click to expand...
 
Hello Bob
Try this

In outlook
Tools->email accounts->view or change address book and directory ->
Next -> Remove the outlook address book and readd it
Close outlook
now right click on contacts and click outlook address book
Check the box for "Show this folder as address book "

Click apply and ok and Try sync it should remove the error message

Chetan Saini
 
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