Nk2, AutoComplete File

[NCValentine]

I know that receiving a message request can populate your Nk2
(AutoComplete) file. Is there any way that entries can be
automatically deleted? I have a user who swears that she did not
delete any addresses, they just weren't there anymore.

A little help please??!!! Thanks

 

[Diane Poremsky [MVP]]

If the file gets corrupted, outlook may create a new one.









** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

 

[Russ Valentine [MVP-Outlook]]

Receiving a message will not populate the autocompletion cache. Only sending
a message will. The cache holds 1000 items. After that, entries are deleted
in FIFO fashion. If recent entries are not appearing, you have either a
corrupt NK2 file, or a corrupt connection between the profile and the cache.
Recreating the profile fixes that problem, but loses the entire cache. Other
repair options require third party software, such as:
http://www.ingressor.com/helpdesk_exchange.htm