nikon camera help

  • Thread starter Thread starter Steamroller
  • Start date Start date
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Steamroller

I have a Nikon coolpix 2500 digital camera and
after not using this camera for a while, I find that my computer (Windows XP
Home) will not recognise it. I get a 'new hardware found wizard when i
turn the camera on and follow
instructions till I get a message saying :

'the file ;ptpusd.dll' on (Unknown) is needed' type the path where the file
is located

I can't find the file anywhere.
I downloaded and installed drivers from Nikon.co.uk - still no joy
any ideas?
I think its a windows problem, I have service pack 1 installed.
 
If you download files the computer will put the somewhere,
you can search for the file by name. I avoid this issue by
downloading all files to a dedicated folder, with
sub-folders to organize the files so I can find them easily.



| I have a Nikon coolpix 2500 digital camera and
| after not using this camera for a while, I find that my
computer (Windows XP
| Home) will not recognise it. I get a 'new hardware found
wizard when i
| turn the camera on and follow
| instructions till I get a message saying :
|
| 'the file ;ptpusd.dll' on (Unknown) is needed' type the
path where the file
| is located
|
| I can't find the file anywhere.
| I downloaded and installed drivers from Nikon.co.uk -
still no joy
| any ideas?
| I think its a windows problem, I have service pack 1
installed.
|
|
|
|
 
This might help...

"Microsoft Knowledge Base Article - 317181"
Cannot Transfer Images From Your Nikon Digital Camera
http://support.microsoft.com/default.aspx?scid=kb;en-us;317181

See also this page
http://channels.lockergnome.com/windows/backissues/20020916.phtml

Quote:

Question: I just bought a Nikon digital camera and installed it on my
Windows XP machine but I can't seem to download the images. I have
reinstalled the software and tested the camera on another computer with
Windows 98 and it worked fine. How can I fix this?

Answer: I actually have a very easy fix for you. All you have to do is
install Service Pack 1 for Windows XP. This is a problem that has to do with
how the PTP driver (ptpusd.dll) propagates information to the Windows Image
Acquisition (WIA) service. The problem is that it doesn't propagate the
necessary information and that is why Microsoft repaired it in the latest
Windows XP service pack. You shouldn't have to reinstall the camera but if
for some reason you still can't download the images then you may want to
after applying the service pack.
End Quote

Colin (not an MVP)
 
The obvious is often over-looked. When you can't find the
ham to make a sandwich, rather than looking in the bread
box, the refrigerator is the place to start.


message | BINGO!! so simple, why didn't I think of this? Thanks V.
much!!!
|
|
|
in message
| | > If you download files the computer will put the
somewhere,
| > you can search for the file by name. I avoid this issue
by
| > downloading all files to a dedicated folder, with
| > sub-folders to organize the files so I can find them
easily.
| >
| >
| >
message
| > | > | I have a Nikon coolpix 2500 digital camera and
| > | after not using this camera for a while, I find that
my
| > computer (Windows XP
| > | Home) will not recognise it. I get a 'new hardware
found
| > wizard when i
| > | turn the camera on and follow
| > | instructions till I get a message saying :
| > |
| > | 'the file ;ptpusd.dll' on (Unknown) is needed' type
the
| > path where the file
| > | is located
| > |
| > | I can't find the file anywhere.
| > | I downloaded and installed drivers from Nikon.co.uk -
| > still no joy
| > | any ideas?
| > | I think its a windows problem, I have service pack 1
| > installed.
| > |
| > |
| > |
| > |
| >
| >
|
|
 
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