Nickname and Automatic Completion

  • Thread starter Thread starter TPL
  • Start date Start date
T

TPL

How to you keep the automatic completion cache from clearing every time
you close outlook? On my other laptop, I had the same version of
Microsoft outlook, and if I have contacts that I used on a regular
basis, they would automatically pop up on the to or cc line. Now it
only automatically does this after I type in the entire email address
at least one time. Then it remembers that email address but if I close
Outlook, it is gone....
 
You have a corrupt profile that has lost its connection to the
autocompletion cache. You'll need to create a new one.
 
No. That has worked for everyone else so far.
What is an email account profile?
You need to create a new Outlook profile from scratch with a name different
than the one you used before.
 
This is what I did.....while in Outlook, under Tools, email accounts, I
created another email account profile. Isn't that what you meant?

Thanks,
 
Not at all. That's just a new email account and won't solve a thing.
Brian has you covered.
 
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