NIC cannot ping another device

  • Thread starter Thread starter Julia
  • Start date Start date
J

Julia

Hi,
I am having a problem with a NIC on a SOHO network.
NIC shows conductivity to the switch port &/or laptop via
cross-over cable. NIC also displays as working correctly
on the PC (Win 2000) and status is connected on LAN.
However when pinging externally get "Request timed out".
Tried loop ping 127.0.0.1 and pinging own address which
both work fine. Have turned off firewall & checked all IP
settings. Same workgroup, same subnet. Also checked HCL &
it's fine. (SMC 1211TX). Also tried uninstalling &
reinstalling the IP stack, still the same.
I noticed when pinging that the status shows no packets
sent or received, even when pinging externally.
Have checked laptop to ping switch & it works fine.(Laptop
runs WinXP). Have tried pinging from switch to PC (where
problem is),failed (timed out).
Last check was popping another hard drive with clean OS
and booted with this, but same problem still occurs.
I have been hunting everywhere for an answer, even checked
my latest BIOS (appears to be the latest). If anyone can
help it would be greatly appreciated.
J
 
Julia said:
Hi,
I am having a problem with a NIC on a SOHO network.
NIC shows conductivity to the switch port &/or laptop via
cross-over cable.
Click to expand...

Crossover cables are for Laptop to Laptop only. Connecting to switches is
done with a straight-through cable. You cannot use the same cable for both
jobs.
NIC also displays as working correctly
on the PC (Win 2000) and status is connected on LAN.
However when pinging externally get "Request timed out".
Tried loop ping 127.0.0.1 and pinging own address which
both work fine. Have turned off firewall & checked all IP
Click to expand...

First, if this is XP, disable the "Personal Firewall".

Second, I'm still skeptical of the IP configuration. Do an IPCONFIG /ALL on
the problem machine and on one that works. Post them both for comparison.
 
Hi Phil,
Thanks for helping.
Setup of SOHO is a PC running Win 2000 Pro & a laptop
running Win XP Pro with personal firewall definately
turned off. Problem is with the PC running Win 2000.
Laptop is working well.
Did an ipconfig /all;
PC - Win 200
Host Name . . . . . . . . . . . . : isildur
Primary DNS Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No
adapter Local Area Connection 2:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : SMC EZ Car
Physical Address. . . . . . . . . : 00-04-E2-0
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 10.0.13.20
Subnet Mask . . . . . . . . . . . : 255.0.0.0

Laptop - Win XP
Host Name . . . . . . . . . . . . : mobile
Primary DNS Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : Yes
Ethernet adapter Network Bridge (Network Bridge) 12:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : MAC Bridge Miniport
Physical Address. . . . . . . . . : 00-04-E2-0
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 10.0.13.25
Subnet Mask . . . . . . . . . . . : 255.0.0.0
this I find interesting as yesterday when I did this the
PC showed IP Routing Enabled as No, today it is different.
As far as link up goes at the moment, I gave up on the
cross-over cable a while ago and have been using CAT5 thru
a Cisco 2950 switch. The laptop can ping the switch (IP
10.0.13.1) but the PC cannot. Also used hyperterminal
connection from laptopto switch to confirm port setup as
well as carry conductivity tests from the switch to each
device. Switch was able to ping laptop but unable to ping
PC.
Any ideas?
ciao Julia
-----Original Message-----

Hi,
I am having a problem with a NIC on a SOHO network.
NIC shows conductivity to the switch port &/or laptop via
cross-over cable.
Click to expand...

Crossover cables are for Laptop to Laptop only. Connecting to switches is
done with a straight-through cable. You cannot use the same cable for both
jobs.
NIC also displays as working correctly
on the PC (Win 2000) and status is connected on LAN.
However when pinging externally get "Request timed out".
Tried loop ping 127.0.0.1 and pinging own address which
both work fine. Have turned off firewall & checked all
Click to expand...
IP

First, if this is XP, disable the "Personal Firewall".

Second, I'm still skeptical of the IP configuration. Do an IPCONFIG /ALL on
the problem machine and on one that works. Post them both for comparison.

--

Phillip Windell [MCP, MVP, CCNA]
www.wandtv.com


.
Click to expand...
 
Well, I don't see any config problems. I think you have a physical problem
in the form of either a bad NIC, bad cable or bad switch port that it is
plugged into.

--

Phillip Windell [MCP, MVP, CCNA]
www.wandtv.com


Julia said:
Hi Phil,
Thanks for helping.
Setup of SOHO is a PC running Win 2000 Pro & a laptop
running Win XP Pro with personal firewall definately
turned off. Problem is with the PC running Win 2000.
Laptop is working well.
Did an ipconfig /all;
PC - Win 200
Host Name . . . . . . . . . . . . : isildur
Primary DNS Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No
adapter Local Area Connection 2:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : SMC EZ Car
Physical Address. . . . . . . . . : 00-04-E2-0
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 10.0.13.20
Subnet Mask . . . . . . . . . . . : 255.0.0.0

Laptop - Win XP
Host Name . . . . . . . . . . . . : mobile
Primary DNS Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : Yes
Ethernet adapter Network Bridge (Network Bridge) 12:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : MAC Bridge Miniport
Physical Address. . . . . . . . . : 00-04-E2-0
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 10.0.13.25
Subnet Mask . . . . . . . . . . . : 255.0.0.0
this I find interesting as yesterday when I did this the
PC showed IP Routing Enabled as No, today it is different.
As far as link up goes at the moment, I gave up on the
cross-over cable a while ago and have been using CAT5 thru
a Cisco 2950 switch. The laptop can ping the switch (IP
10.0.13.1) but the PC cannot. Also used hyperterminal
connection from laptopto switch to confirm port setup as
well as carry conductivity tests from the switch to each
device. Switch was able to ping laptop but unable to ping
PC.
Any ideas?
ciao Julia
-----Original Message-----

Hi,
I am having a problem with a NIC on a SOHO network.
NIC shows conductivity to the switch port &/or laptop via
cross-over cable.
Click to expand...

Crossover cables are for Laptop to Laptop only. Connecting to switches is
done with a straight-through cable. You cannot use the same cable for both
jobs.
NIC also displays as working correctly
on the PC (Win 2000) and status is connected on LAN.
However when pinging externally get "Request timed out".
Tried loop ping 127.0.0.1 and pinging own address which
both work fine. Have turned off firewall & checked all
Click to expand...
IP

First, if this is XP, disable the "Personal Firewall".

Second, I'm still skeptical of the IP configuration. Do an IPCONFIG /ALL on
the problem machine and on one that works. Post them both for comparison.

--

Phillip Windell [MCP, MVP, CCNA]
www.wandtv.com


.
Click to expand...
Click to expand...
 
Phillip,
Thanks for looking. I thought this too, I have already
tried another NIC Realtek & get the same response. Tried
swtiching the cables & ports on the switch to the working
laptop NIC to test, they were fine. I was even concerned
about the PCI slot in the motherboard and have tried
switching that around. This really has me stumped.
Rgds Julia
-----Original Message-----
Well, I don't see any config problems. I think you have a physical problem
in the form of either a bad NIC, bad cable or bad switch port that it is
plugged into.

--

Phillip Windell [MCP, MVP, CCNA]
www.wandtv.com


Hi Phil,
Thanks for helping.
Setup of SOHO is a PC running Win 2000 Pro & a laptop
running Win XP Pro with personal firewall definately
turned off. Problem is with the PC running Win 2000.
Laptop is working well.
Did an ipconfig /all;
PC - Win 200
Host Name . . . . . . . . . . . . : isildur
Primary DNS Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No
adapter Local Area Connection 2:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : SMC EZ Car
Physical Address. . . . . . . . . : 00-04-E2-0
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 10.0.13.20
Subnet Mask . . . . . . . . . . . : 255.0.0.0

Laptop - Win XP
Host Name . . . . . . . . . . . . : mobile
Primary DNS Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : Yes
Ethernet adapter Network Bridge (Network Bridge) 12:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : MAC Bridge Miniport
Physical Address. . . . . . . . . : 00-04-E2-0
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 10.0.13.25
Subnet Mask . . . . . . . . . . . : 255.0.0.0
this I find interesting as yesterday when I did this the
PC showed IP Routing Enabled as No, today it is different.
As far as link up goes at the moment, I gave up on the
cross-over cable a while ago and have been using CAT5 thru
a Cisco 2950 switch. The laptop can ping the switch (IP
10.0.13.1) but the PC cannot. Also used hyperterminal
connection from laptopto switch to confirm port setup as
well as carry conductivity tests from the switch to each
device. Switch was able to ping laptop but unable to ping
PC.
Any ideas?
ciao Julia
-----Original Message-----

Hi,
I am having a problem with a NIC on a SOHO network.
NIC shows conductivity to the switch port &/or laptop via
cross-over cable.

Crossover cables are for Laptop to Laptop only. Connecting to switches is
done with a straight-through cable. You cannot use the same cable for both
jobs.

NIC also displays as working correctly
on the PC (Win 2000) and status is connected on LAN.
However when pinging externally get "Request timed out".
Tried loop ping 127.0.0.1 and pinging own address which
both work fine. Have turned off firewall & checked
Click to expand...
all
IP
First, if this is XP, disable the "Personal Firewall".

Second, I'm still skeptical of the IP configuration. Do an IPCONFIG /ALL on
the problem machine and on one that works. Post them
Click to expand...
both
for comparison.
--

Phillip Windell [MCP, MVP, CCNA]
www.wandtv.com


.
Click to expand...
Click to expand...


.
Click to expand...
 
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