New XP laptop won't recognize router/WAP

  • Thread starter Thread starter Zymaturgy
  • Start date Start date
Z

Zymaturgy

Hi
I have a long-standing (18 months) home wireless network built around a
Linksys WP54G router. I've had three different computers running
either W2kPro or XPHome working happily with it, using a variety of PC
cards from Cisco to Linksys and Netgear. My wife just bought a new HP
laptop with Centrino wireless networking built in, and it can't seem to
hook up with the rest of the network - in fact it kicks all the
functioning machines off and I lose my internet connection (through
DSL) until I reset the router! I've also tried it with all the other
machines offline and still can't get through. I'm using WEP with a 26
character key, but when I try to configure the laptop's wireless it
doesn't even get to the point where I would normally enter the key. It
does see the network - the SSID appears in the list, but when I try to
connect it just sits there until it times out and gives an error
message saying that network conditions aren't allowing a connection,
despite the signal bars on the wireless display showing full power.

Help!
 
Since this is a new laptop, why don't you try the HP website and, if needed,
call customer support?
 
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