Thanks for a speedy reply. Unfortunately no change to the problem. Fistly
Sharon, the box is checked to "Open each folder in same window" and the only
text in bold is "Collapse"
Thanks too Ramesh. Did that and even rebooted but no change.
Any other suggestions would be appreciated.
Mike
Hi, Mike. When the folder options setting for same window is correct and
there's still a problem, the trouble lies a little deeper.
I should have been more specific about switching to Explorer view and then
right clicking a folder in the right hand pane instead of right clicking on
an expanded folder. If you were right clicking on a folder in the right
pane than that's another point that needs fixing.
With regards to the right click commands: A default setting of Open should
use whatever setting you have selected in Folder Options> General. A
default setting of Explore will open folders in a new Explorer window
ignoring the "same window" setting.
Folder Options> File Type for the Folder object has some controls for
designating the preferred action. Changes made here are linked to the
registry info about the Folder object. Ramesh's approach is to go straight
to the registry - fixing the default action and catching any other problems
regarding folders that might show up. You're in good hands, so I'll leave
the two of you to work on resolving this issue.