Hello Octavio,
Yes, you have to unistall the WD. Exit the program, and go to Add/Remove
programs, from here remove WD.
Reboot.
I'd recommend re-downloading, and saving to a known location--like the
desktop.
Use thislink for the Donwload
http://www.microsoft.com/communitie...2fb3&mid=a2ab3707-6a6c-42cf-9483-1eba94dd2fb3
After the download is complete, disable real-time protection by your
antivirus for long enough to do the installation. please disable or turn
off
as much other software that always runs as you can--real time antivirus
scanning, any other antispyware software, (Stop all programs that are open
in
the bottom taskbar) etc.
I hope this post is helpful, let us know how it works ºut.
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