new user with problems on computer

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

sometimes when i boot up my computer i get a messege that says it has recovered from a serious error then ask to send a report and then when i click send report and try to log on to aol my computer shuts completly down to a blue screen with a list stateing i may have installed a progam incorrectly how can i get help to fix this problem?
 
I think we need some more info to help. How long has this been happening?
Did you recently install software before this problem began? Have you tried
uninstalling AOL and re-installing it? What happens if you choose not to
send a report? Have you tried using System Restore? Ultimately, if you're
having severe problems, you may need to repair your Windows XP installation
or worse restore the computer to it's original state if the manufacturer
included restore software.

Jim W.
http://www.gatorgrad.com
sometimes when i boot up my computer i get a messege that says it has
recovered from a serious error then ask to send a report and then when i
click send report and try to log on to aol my computer shuts completly down
to a blue screen with a list stateing i may have installed a progam
incorrectly how can i get help to fix this problem?
 
Another thought Mary, have you done the Windows Update that specifically
addresses such error messages? It's called the "System Recovered Error
Message Update." That may help

Jim W.
http://www.gatorgrad.com
sometimes when i boot up my computer i get a messege that says it has
recovered from a serious error then ask to send a report and then when i
click send report and try to log on to aol my computer shuts completly down
to a blue screen with a list stateing i may have installed a progam
incorrectly how can i get help to fix this problem?
 
Back
Top