New USB hard drive

  • Thread starter Thread starter Guest
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G

Guest

We picked up a new USB external hard drive at a computer show reciently and can't the drive recognized by Windows. Our other USB devices work fine, when we plug them in they're fine. Tried swaping chords around but it appears to be isolated to this device. I've tried installing the drivers that came with it buit it comes but evertime I try to update or roll back to the ones provided it won't or can't do it

Can anyone tell me if this is a compatablity issue, user error, or a bad product

Thanks in advanc
Russ
 
I have a similar problem before and the apparently problem was the usb hub I was using
The usb drive works perfectly when I connected directly to my PC.
 
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