New System Install - black screen

  • Thread starter Thread starter John
  • Start date Start date
J

John

I've just installed Vista onto a newly-built PC (a blank hard drive).
Everything proceeded smoothly, until the last reboot: The desktop flashed
momentarily on screen, then the screen went blank. I rebooted, without the
installation disk, and it booted to the desktop, but the screen immediately
went blank. Pressing CTRL-ALT-DELETE restores the screen display for me. It
seems that the culprit is the Welcome window, which is set to open at each
boot. I was able to disable the Welcome window, and reboot normally.
However, when I open the Welcome window manually, the screen immediately goes
blank, and CTRL-ALT-DELETE is required to restore the screen display. How
can I correct the problem that the Welcome window is seemingly creating?
(all other processes and functions appear to be operating normally)
 
John said:
I've just installed Vista onto a newly-built PC (a blank hard drive).
Everything proceeded smoothly, until the last reboot: The desktop flashed
momentarily on screen, then the screen went blank. I rebooted, without the
installation disk, and it booted to the desktop, but the screen immediately
went blank. Pressing CTRL-ALT-DELETE restores the screen display for me. It
seems that the culprit is the Welcome window, which is set to open at each
boot. I was able to disable the Welcome window, and reboot normally.
However, when I open the Welcome window manually, the screen immediately goes
blank, and CTRL-ALT-DELETE is required to restore the screen display. How
can I correct the problem that the Welcome window is seemingly creating?
(all other processes and functions appear to be operating normally)
Click to expand...

Make sure you have the latest drivers for your graphics card.
 
FYI
The problem was NOT the drivers.
The problem occurred, when we assigned an account name during installation.
We included a special character (omega) into the account name. Vista did not
seem to like that, although there was no indication of a problem until we
booted - even then, there was no communication from Vista that there was a
problem - our system just froze whenever the Welcome Center ran. We
reinstalled Vista, omitting the special character in the account name, and
all is now right with the world.

FYI this same problem prohibited us from installing Nero - the change in
account name at installation now allows us to install Nero.
 
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