New problems with WMDC B3.....

  • Thread starter Thread starter mlai
  • Start date Start date
M

mlai

OK. Maybe this problem runs a little deeper. I have a HTC Hermes device
(Dopod 838pro) which has been synchronizing fine with WMDC B3 on Vista RTM
x64 since November when I set it up. However, the stability has worsen
recently and now it refuses to show up when attached via USB to my Vista
machine.

I know the connections are fine because I still see the Windows Mobile
Remote Adapter in Vista's device manager and the Window Mobile Network via
Network connections. I can even ping the WM5 device in cmd on the Vista x64
machine. However, the device does not show up in My Computer and WMDC does
not see it anymore.

Any solution?

Luckily the device has direct push from my Exchange server so I can see sync
but it is a PITA not being able to sync via usb with the computer........

Many thanks for any idea..
 
Hi,

Since this issue may relate to hardware, I¡¯d like to recommend you work
with the manufacture for assistance with this. Please understand that we
don¡¯t have environment to reproduce and troubleshoot your issue, but
please feel free to involve me during the process of contacting the
manufacture support, I am glad to provide any information.

Thanks for understanding.


Best regards,

Vincent Xu
Microsoft Online Partner Support

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I had the same problem. Upgrading WMDC to RTM does not help. I had to hard
reset the Hermes and reinstall everything. I think it could be due to the
fact that I didn't wipe the device when moving from XP AS4.5b2 to WMDC
B3.......

But after I wipe the device (ie hard reset), reinstalled everything and
re-paired with WMDC RTM, everything works fine..... But since then, I moved
to Atom life......
 
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