New Monitor installed effects W XP boot up

  • Thread starter Thread starter TJ
  • Start date Start date
T

TJ

I just bought a new LG LCD 19" monitor and I am having Boot up
problems. I contacted LG Electronics and they say that the issue I am
having is not related to the Monitor.

Problem:

W XP won't do continuous boot-up unless I manually press F1 key.
I want to eliminate this nuissance step. How do I do that ?

Here is the Boot up sequence that occured after
installing LG Monitor. First screen to appear is the Dell
screen....8250 Series etc etc.Then it moves to a black DOS looking
screen ( this is the part that is new) with message in white letters
where it stays forever until I hit the F1 key then it resumes normal
boot up. Info on DOS looking screen is this: Has copyright info and
ID's Phoenix ROM Plus version. Then it IDs Dell and the series number
of the computer 8250 Then it says: Primary Hard Disc Drive 1 not
found. Strike the F1 key
to continue F2 to run the Set Up utility When I strike F1 boot up
resumesand proceeds normally. How do I eliminate this need to strike
the F1key every time I boot-up?

TJ
 
'TJ' wrote, in part:
| just bought a new LG LCD 19" monitor and I am having Boot up
| problems. I contacted LG Electronics and they say that the issue I am
| having is not related to the Monitor.
..
| W XP won't do continuous boot-up unless I manually press F1 key.
| I want to eliminate this nuissance step. How do I do that ?
..
_____
This is a BIOS setting problem and not a Windows XP problem. The first
message you see at boot up is from the Basic Input/Output System contained
in a chip on the motherboard. So is the second message. So is the third
message that instructs you to use the 'F2' key to run the 'Set Up' utility.
That is what you must do to return operation to normal. WHAT you must do in
the set up utility depends on Dell. The instructions should be in the
manual. I'd suggest you contact Dell.

Phil Weldon

|I just bought a new LG LCD 19" monitor and I am having Boot up
| problems. I contacted LG Electronics and they say that the issue I am
| having is not related to the Monitor.
|
| Problem:
|
| W XP won't do continuous boot-up unless I manually press F1 key.
| I want to eliminate this nuissance step. How do I do that ?
|
| Here is the Boot up sequence that occured after
| installing LG Monitor. First screen to appear is the Dell
| screen....8250 Series etc etc.Then it moves to a black DOS looking
| screen ( this is the part that is new) with message in white letters
| where it stays forever until I hit the F1 key then it resumes normal
| boot up. Info on DOS looking screen is this: Has copyright info and
| ID's Phoenix ROM Plus version. Then it IDs Dell and the series number
| of the computer 8250 Then it says: Primary Hard Disc Drive 1 not
| found. Strike the F1 key
| to continue F2 to run the Set Up utility When I strike F1 boot up
| resumesand proceeds normally. How do I eliminate this need to strike
| the F1key every time I boot-up?
|
| TJ
 
TJ said:
I just bought a new LG LCD 19" monitor and I am having Boot up
problems. I contacted LG Electronics and they say that the issue I am
having is not related to the Monitor.

Problem:

W XP won't do continuous boot-up unless I manually press F1 key.
I want to eliminate this nuissance step. How do I do that ?

TJ
Click to expand...

Does the monitor also have USB ports?

If so the BIOS may be set to boot from USB. Use the F2 option to go into
Setup and disable boot from USB.

For a quick check unplug the USB cable that connects the monitors ports to
the computer. If it then boots normally proceed with above.
 
TJ said:
I just bought a new LG LCD 19" monitor and I am having Boot up
problems. I contacted LG Electronics and they say that the issue I am
having is not related to the Monitor.

Problem:

W XP won't do continuous boot-up unless I manually press F1 key.
I want to eliminate this nuissance step. How do I do that ?

Here is the Boot up sequence that occured after
installing LG Monitor. First screen to appear is the Dell
screen....8250 Series etc etc.Then it moves to a black DOS looking
screen ( this is the part that is new) with message in white letters
where it stays forever until I hit the F1 key then it resumes normal
boot up. Info on DOS looking screen is this: Has copyright info and
ID's Phoenix ROM Plus version. Then it IDs Dell and the series number
of the computer 8250 Then it says: Primary Hard Disc Drive 1 not
found. Strike the F1 key
to continue F2 to run the Set Up utility When I strike F1 boot up
resumesand proceeds normally. How do I eliminate this need to strike
the F1key every time I boot-up?

TJ
Click to expand...

Hmm, just WAGs, but it almost sounds like drivers, although at that stage,
the drivers shouldn't be loaded yet. I think I'd check thru the BIOS
settings as someone else suggested, and maybe try using the XP native vga
driver to see if it'll boot with that. In ohter words, let XP assign a
driver if it will; it may not, bieng a new monitor.

Did anything go "funny" or act up during installation of the montor? Is so,
your best attempt at a description might help out.

Going into Safe Mode might let you look around enough to see what's going
on. Check the Event Viewer and see if there's anything there to start.
You'll have a straight VGA screen in Safe Mode.

HTH
Pop`
 
Did anything go "funny" or act up during installation of the montor? Is so,
your best attempt at a description might help out.
Click to expand...


No everything was quite normal except for the F1 problem.

As a matter of fact------one interesting result or consequence of
installing the monitor might be the following.

With my old Monitor (19"CRT NEC) and Dell 8250 combination I used to
get that blue "screen of horror" upon boot-up about every 5th or 7th
boot up.....when that happened I just shut down the computer and
re-booted and usually it would re-boot..no problems. When I tried to
follow the support trail to see what was causing the blue screen to
appear I was directed to the mouse....Logitech web site to fix the
issue.....when I got there there was no relevant advice at the
site........So I just learned to live with the blue screen
episodes....However since I installed the new LG LCD Monitor that blue
screen of horror has never occured.,......this is probably not related
to the present issue of the F1 key but I thought I would mention it
just in case......

Thanks

TJ







Going into Safe Mode might let you look around enough to see what's
going
 
TJ said:
No everything was quite normal except for the F1 problem.
Click to expand...

snipped.

when you get the F1 option do it give you another option as well. like to
enter setup?

normally the f1 is displayed with another key option to enter the bios.
 
when you get the F1 option do it give you another option as well. like to
enter setup?
Click to expand...
Yes it does it says also: F2 to run the Set Up utility

I have gone into that Set up Utility but I haven't a clue as to what I
should do once I am in there....
 
_____
This is a BIOS setting problem and not a Windows XP problem. The first
message you see at boot up is from the Basic Input/Output System contained
in a chip on the motherboard. So is the second message. So is the third
message that instructs you to use the 'F2' key to run the 'Set Up' utility.
That is what you must do to return operation to normal.
Click to expand...

WHAT you must do in
the set up utility depends on Dell. The instructions should be in the
manual. I'd suggest you contact Dell.
Click to expand...

I tried going into the set up utility but I don't know what to do once
I am in there. I got out the Dell Manual but could not find anything
that seemed to deal with my issue.. Then went to Dell Help and Support
on line and they had me do a Hard Drive Diagnostic-Bios Quick Test

I ran the BIOS Hard Drive Diagnostic and the response was:

Primary
Drive 0: (Drive Model) - Pass
Drive 1: No IDE Device

or

Secondary

Drive 0:(CD ROM Model) - Diagnostics not supported
Drive 1: No IDE Device

(I have no idea what all of this signifies)

Test complete - Press Enter

I pressed Enter and shut down the computer then re-booted and nothing
has changed. The problem is still there. I have to press F1 to boot to
XP

TJ
 
TJ said:
Yes it does it says also: F2 to run the Set Up utility

I have gone into that Set up Utility but I haven't a clue as to what I
should do once I am in there....
Click to expand...

once you get into the setup bios. use the up and down keys and select "SETUP
DEFAULTS" or it will be simmilar.
after that save the settings and exit (it will tell you how to do that on
the first screen you see. sometimes you just have to press the f10 key then
press the y key for yes when it asks you if you want to save the settings.
.. your comp will then reboot without the error screen of selecting f1.
 
|
| >
| >Does the monitor also have USB ports?
|
|
| No
|

In that case I would consider the possibility of a dead/dying CMOS battery
which would cause the symptom you describe. (The monitor swap just being
coincidental timing)

IIRC the 8250 must be 4-5 years old? Conceivably an appropriate age to
consider the battery. It'll cost you about $3 to test the theory.

It's an RS2032 coin cell. You can see the location @
http://support.dell.com/support/edocs/systems/dim8250/techov.htm#1105443

--
Doug

I'm not an MVP a VIP nor do I have ESP.
I was just trying to help.
Please use your own best judgment before implementing any suggestions or
advice herein.
No warranty is expressed or implied.
Your mileage may vary.
See store for details. :)

Remove shoes to E-mail.
 
'TJ' wrote:
| I tried going into the set up utility but I don't know what to do once
| I am in there. I got out the Dell Manual but could not find anything
| that seemed to deal with my issue.. Then went to Dell Help and Support
| on line and they had me do a Hard Drive Diagnostic-Bios Quick Test
|
| I ran the BIOS Hard Drive Diagnostic and the response was:
|
| Primary
| Drive 0: (Drive Model) - Pass
| Drive 1: No IDE Device
|
| or
|
| Secondary
|
| Drive 0:(CD ROM Model) - Diagnostics not supported
| Drive 1: No IDE Device
|
| (I have no idea what all of this signifies)
|
| Test complete - Press Enter
|
| I pressed Enter and shut down the computer then re-booted and nothing
| has changed. The problem is still there. I have to press F1 to boot to
| XP
_____

The information reported by the 'BIOS Hard Drive Diagnostic' is what it
should be IF you have only one hard drive. If you have TWO hard drives, the
second drive on the Primary Channel (Drive 1) is not being detected. Dell
support should have given you follow-up information to continue to diagnose
the problem.

In reading your follow on posts, it seems you have had a rather serious
problem (blue screen every fifth or sixth boot up) for quite a while. You
have also posted that you could not follow the Dell diagnostic trail. I
suggest you take the system in for diagnosis and a fix at a reputable
computer repair shop (or as Dell directs if your system is still in
warranty.)

Phil Weldon

|
| >_____
| >This is a BIOS setting problem and not a Windows XP problem. The first
| >message you see at boot up is from the Basic Input/Output System
contained
| >in a chip on the motherboard. So is the second message. So is the third
| >message that instructs you to use the 'F2' key to run the 'Set Up'
utility.
| >That is what you must do to return operation to normal.
|
| WHAT you must do in
| >the set up utility depends on Dell. The instructions should be in the
| >manual. I'd suggest you contact Dell.
|
| I tried going into the set up utility but I don't know what to do once
| I am in there. I got out the Dell Manual but could not find anything
| that seemed to deal with my issue.. Then went to Dell Help and Support
| on line and they had me do a Hard Drive Diagnostic-Bios Quick Test
|
| I ran the BIOS Hard Drive Diagnostic and the response was:
|
| Primary
| Drive 0: (Drive Model) - Pass
| Drive 1: No IDE Device
|
| or
|
| Secondary
|
| Drive 0:(CD ROM Model) - Diagnostics not supported
| Drive 1: No IDE Device
|
| (I have no idea what all of this signifies)
|
| Test complete - Press Enter
|
| I pressed Enter and shut down the computer then re-booted and nothing
| has changed. The problem is still there. I have to press F1 to boot to
| XP
|
| TJ
| >
|
| >
| >
|
 
charli b said:
once you get into the setup bios. use the up and down keys and select
"SETUP DEFAULTS" or it will be simmilar.
after that save the settings and exit (it will tell you how to do that on
the first screen you see. sometimes you just have to press the f10 key
then press the y key for yes when it asks you if you want to save the
settings.
. your comp will then reboot without the error screen of selecting f1.
Click to expand...

Your new monitor...have you connected it via DVI, and was your old monitor
via VGA connector?

I don't know if its relevant in BIOS, and I don't know what difference it
would make. But maybe if you answer YES then someone's memory might be
jogged as to the possible solution. !!!
 
once you get into the setup bios. use the up and down keys and select "SETUP
DEFAULTS" or it will be simmilar.
Click to expand...

There is nothing like that in the Set Up Utility

I guess I'll have to call Dell (and that won't be fun-I have done that
in the past and ended up talking to a guy in Bombay whose accent was
barely understandable)

Thanks for your help

TJ
 
Doug's fix should be the appropriate fix. Replace the CMOS battery. A
monitor, whether applied to the VGA or Digital connection won't cause the
bootup problems seen here, but only won't show any information on the
screen.

An F1/F2 message is related to the computer not recognizing installed
(motherboard and chipset) hardware, not external devices (in other words,
the computer doesn't recognize that it is a computer because the bios can't
tell it what it is since the bios has lost its memory which is retained by
the battery.)

If you don't feel comfortable replacing the battery yourself, any competent
computer shop can do so for a minimal amount of money.
 
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