new mail not showing in Inbox in O2002

  • Thread starter Thread starter Rob
  • Start date Start date
R

Rob

Hi.

I find that emails do not show in my Inbox until I go to
the Calendar, or other 'space' in Outlook. As soon as I
leave the Inbox, I get the signal that new email has
arrived and sure enuf when I go back to the Inbox, there
are the emails. This has happened repeatedly. I'm sure
that my being in the Inbox is the problem. Anyone have a
fix?

Thanks,
Rob
 
I have same problem plus no sound when they do arrive?
Same with you? Are you web base mail?
 
I am not using WBM. I'm trying to search the knowledge
database on MS site for this... I'll try to keep this
thread alive as long as I can but wouldn't it be nice if
someone from MS helped us out?
 
The problem is that the UDP packets that Exchange uses to notify Outlook of
changes are not getting to Outlook. Ask your network administrator to look
at http://support.microsoft.com/default.aspx?scid=kb;en-us;815052 to see if
that might be the problem. Other possible problem causes are firewalls,
routers, etc. If you can't solve it a the network level, you can set the
registry values discussed in
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q305572 to cause
Outlook to poll the Exchange server.
 
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