New mail going right into Deleted Box?

  • Thread starter Thread starter Paul T
  • Start date Start date
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Paul T

For some strange reason e-mail from one of our kids is going right to the
Deleted Items.. I clicked on the mail's properties to see if there was a
setting there to send it directly to the Deleted Items box but could not
find one. Any clue why this is happening and how to correct it? Thanks all
in advance!
 
Paul T said:
For some strange reason e-mail from one of our kids is going right to the
Deleted Items.. I clicked on the mail's properties to see if there was a
setting there to send it directly to the Deleted Items box but could not
find one. Any clue why this is happening and how to correct it? Thanks
all in advance!

Check your Message Rules.
 
I'm sorry I should have noted, I did check Message Rules and there are no
rules and I have yet to set any Rules in Windows mail..
 
Paul T said:
I'm sorry I should have noted, I did check Message Rules and there are no
rules and I have yet to set any Rules in Windows mail..


Frank Saunders said:
Check your Message Rules.

Uninstall your anti-spam program.
What anti-virus are you using? Email scanning should be turned off in any
anti-virus. Also exclude EML files from the scan. It provides no
protection not provided by the regular resident protection.
Beside that, McAfee and Norton are not compatible with Windows Mail and
should be uninstalled.
 
I'm using AVG, I will turn it's e-mail protection off and see if that's the
culprit..

 
Mail from my daughter is still going right to the Deleted Box, AVG was off
and there are no rules set for any mail... Any clues guys??


Paul T said:
I'm using AVG, I will turn it's e-mail protection off and see if that's
the culprit..
 
Paul T said:
Mail from my daughter is still going right to the Deleted Box, AVG was off
and there are no rules set for any mail... Any clues guys??


If she isn't in your Block Senders list and you don't have any message rules
then some third party program is doing this.
 
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